Auntie Anne's Team Member

Crabtree; Raleigh (NC); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Crabtree is seeking part-time crew members to support front and back of house operations. You will greet guests, take orders, and assist in food preparation while ensuring menu knowledge and adherence to brand standards.

Team members will be cross-trained in multiple positions, contribute to a positive guest experience, and help maintain clean stations and dining areas. This role includes occasional cash handling and accurate order fulfillment.

Qualifications

• Must meet age requirements as stated.
• Some positions require a high school diploma or equivalent.
• Knowledge of the menu items and ingredients is important for accuracy and consistency.

Responsibilities

• Prepare certain food items.
• Greet guests and take orders accurately and pleasantly.
• Know the menu items and ingredients and preparation steps.
• Maintain quality standards of products prepared.
• Provide friendly and efficient customer service.
• Handle cash accurately when in cash-handling roles.
• Deliver food and drinks to guests and confirm order accuracy.
• Keep dining areas clean and organized.

Skills

Customer service

Cash handling

Menu knowledge

Teamwork

Education

High school diploma or equivalent

Job description

Job Description

Position Overview: Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, provide a quality guest experience by adherence to quality, cleanliness, and service standards.

Essential Function: Responsible for following brand standards, company rules and policies and job responsibilities in job positions as assigned by the supervisor. Team members are to strive to deliver a quality guest experience, deliver products that meet brand standards and recipes, maintain their stations in a clean and orderly manner and assist other team members as needed.

Crew members may be trained in multiple positions including front of house, back of house, guest service, or prep and production. Each position has different duties and responsibilities:

Job Responsibilities

• Responsible for the preparation of certain food items.
• Responsible for greeting guests and taking their orders accurately in a friendly manner.
• This position requires knowledge of the menu items and their ingredients and packaging as well as familiarity with the step-by-step procedure for making various food and beverage products.
• Some positions require the preparation of food and beverage items and the team member is responsible for maintaining quality standards of the products prepared.
• Responsible for friendly and efficient customer service.
• Team Members working cash handling positions will be responsible for accurate cash control.
• Responsible for delivering food and drink orders to guests and confirming accuracy of orders.
• Responsible for cleanliness in the dining room and other service areas accessed by guests.
• May also be responsible for cleanliness of various stations or food production or storage areas.

Job Type: Hourly/Part-Time

Education: Must meet age requirements. Some, but not all positions require a high school diploma or equivalent.