Team Member

Auntie Anne's; Allentown (Lehigh County); On-site; USD 16,531 - 20,664; Part time

Job summary

Auntie Anne's in Allentown, PA is seeking team members to prepare food and provide an excellent guest experience. Responsibilities include food preparation, greeting guests, and maintaining cleanliness in dining and service areas.

This is an hourly, part-time position that requires meeting age requirements, and some positions may require a high school diploma. Join a dedicated team and help maintain the quality and standards of Auntie Anne's.

Qualifications

• Meet age requirements for employment.
• Knowledge of menu items and food preparation procedures.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Prepare food items as required by the menu.
• Greet guests and take orders in a friendly manner.
• Ensure cleanliness of dining and service areas.
• Handle cash transactions accurately.

Skills

Customer service skills

Food preparation knowledge

Cash handling experience

Education

High school diploma or equivalent

Job description

Position Overview

Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, provide a quality guest experience by adherence to quality, cleanliness, and service standards.

Essential Function

Responsible for following brand standards, company rules and policies and job responsibilities in job positions as assigned by the supervisor.

Team Members Expectations

Team members are to strive to deliver a quality guest experience, deliver products that meet brand standards and recipes, maintain their stations in a clean and orderly manner and assist other team members as needed.

Crew members may be trained in multiple positions including front of house, back of house, guest service, or prep and production. Each position has different duties and responsibilities:

Job Responsibilities

• Responsible for the preparation of certain food items
• Responsible for greeting guests and taking their orders accurately in a friendly manner.
• This position requires knowledge of the menu items and their ingredients and packaging as well as familiarity with the step-by-step procedure for making various food and beverage products. Some positions require the preparation of food and beverage items and the team member is responsible for maintaining quality standards of the products prepared.
• Responsible for friendly and efficient customer service. In addition, Team Members working cash handling positions will be responsible for accurate cash control.
• Responsible for delivering food and drink orders to guests and confirming accuracy of orders.
• Responsible for cleanliness in the dining room and other service areas accessed by guests. May also be responsible for cleanliness of various stations or food production or storage areas.

Job Type

Hourly/Part-Time

Education

Must meet age requirements. Some, but not all positions require a high school diploma or equivalent.

Other Information

This is for a position at a franchised Auntie Anne’s location