Audit & Intake Specialist — Mortgage & Legal Admin

Fay Financial; Tampa (FL); Hybrid; USD 42,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Company Paid Life Insurance

Disability Insurance

Pet Insurance

401k Program with Employer Matching

3 Weeks Paid Time Off (PTO)

Paid Holidays

Wellness Initiatives

Employee Assistance Program

Hybrid Work Schedule with Remote Flex

Job summary

The Fay Group is seeking an administrative professional to manage the audit/review process for investor, client, counterparty, and rating agency requests. You will review materials, assign tasks, compile responses, and ensure deadlines are met for pre-audit materials, while coordinating data reporting to counterparties and rating agencies.

Responsibilities include supporting the Legal Department and General Counsel, ensuring excellent internal and external service, and maintaining thorough

Qualifications

• Bachelor’s degree preferred; High school diploma/GED required
• Experience working in the mortgage servicing or lending industry a plus
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent organizational skills, reading comprehension, and written communication skills required
• Ability to multitask. Professionalism and ability to communicate effectively both in writing and verbally with upper management and external third parties.
• Strong organization skills to manage multiple projects simultaneously
• Experience in working in a legal department is desired
• 1+ year of experience handling administrative tasks and responsibilities
• Experience using Black Knight family of products, including LoanSphere and MSP, a plus
• Intake of new requests, including setting and tracking deadlines for sending and receiving requests assigned to others
• Review and assign requests to appropriate internal departments
• Send, track, and follow-up on requests sent to internal departments; timely review and respond to questions from the assigned internal departments
• Review responses received from internal departments to confirm completion or send additional requests or questions
• Compile final responses and documentation to send to SVP for final approval
• Provide administrative assistance to members of the Legal department as needed, including the General Counsel

Responsibilities

• Audit/review process for investor, client, counterparty, and rating agency requests
• Assign and delegate requests to internal departments
• Compile responses and documentation for final SVP approval
• Oversee deadlines for pre-audit/review materials
• Manage regular data file/reporting requirements to counterparties and rating agencies
• Provide administrative assistance to the Legal Department as needed

Skills

Organizational skills

Written communication

Multitasking

Professionalism

Effective communication

Education

Bachelor’s degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Black Knight MSP/LoanSphere

Job description

The Fay Group is seeking an administrative professional to manage the audit/review process for investor, client, counterparty, and rating agency requests. You will review materials, assign tasks, compile responses, and ensure deadlines are met for pre-audit materials, while coordinating data reporting to counterparties and rating agencies.

Responsibilities include supporting the Legal Department and General Counsel, ensuring excellent internal and external service, and maintaining thorough