Audiology Operations & Patient Care Specialist

Virginia Eye Institute; Virginia (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Virginia Eye Institute in Prince George, Virginia is seeking an Audiology Associate to support daily operations of The Hearing Center, handling administrative, clinical, and financial tasks to ensure timely, professional patient care from first contact through follow-up.

The role requires organization, strong communication, and teamwork, with duties including appointment scheduling, referrals management, charting, billing, and insurance pre-authorizations.

Qualifications

• Previous experience in a clinical, healthcare, or medical office setting.
• Proficient with EMRs (eClinicalWorks) and patient management software.
• Strong communication, organizational, and multitasking skills.
• Ability to work independently and with clinical/administrative teams.

Responsibilities

• Schedule appointments for audiologists and manage referrals.
• Process payments and insurance documentation, including CPT/DX coding.
• Assist with documentation in Suno, NOAH, and ECW; maintain patient charts.
• Support inventory, billing, and prior authorizations as needed.

Skills

Customer service

EMR experience

Administrative support

Communication

Tools

eClinicalWorks

Suno

NOAH

Excel

Job description

Virginia Eye Institute in Prince George, Virginia is seeking an Audiology Associate to support daily operations of The Hearing Center, handling administrative, clinical, and financial tasks to ensure timely, professional patient care from first contact through follow-up.

The role requires organization, strong communication, and teamwork, with duties including appointment scheduling, referrals management, charting, billing, and insurance pre-authorizations.