Hearing Instrument Specialist & Audiologist — Patient Care

NationsBenefits, LLC; Richmond (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

NationsBenefits, LLC is seeking an Audiologist to join their Richmond location. The role focuses on evaluating hearing aid candidates and fitting devices while building relationships with patients through education and follow-up care.

The Audiologist will conduct evaluations, recommend solutions, and ensure patient satisfaction while working in a retail-based clinical environment. Candidates must be licensed in Virginia and possess strong clinical and interpersonal skills.

Qualifications

• Current Audiology license or Hearing Aid Dispensing license in Virginia required.
• Strong clinical, counseling, and interpersonal skills are essential.
• Ability to explain technical concepts clearly to patients.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions.
• Present product options clearly to patients, emphasizing long‑term benefits.
• Program, fit, and verify hearing instruments from major manufacturers.
• Perform routine follow‑up visits, cleanings, adjustments, and repairs.
• Maintain accurate and compliant patient records.
• Deliver exceptional service that supports patient satisfaction.
• Collaborate with leadership to enhance center performance.

Skills

Strong clinical skills

Counseling skills

Interpersonal skills

Ability to explain technical concepts

Comfort in a retail healthcare setting

Commitment to ethical practice

Willingness for ongoing professional development

Education

Current Audiology or Hearing Aid Dispensing license

Job description

NationsBenefits, LLC is seeking an Audiologist to join their Richmond location. The role focuses on evaluating hearing aid candidates and fitting devices while building relationships with patients through education and follow-up care.

The Audiologist will conduct evaluations, recommend solutions, and ensure patient satisfaction while working in a retail-based clinical environment. Candidates must be licensed in Virginia and possess strong clinical and interpersonal skills.