Audiology Health Technician: Patient Care & Tech Support

U.S. Department of Veterans Affairs; Shreveport (LA); On-site; USD 42,000 - 68,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking a Health Technician (HIS) in the Audiology service at Overton Brooks VAMC and related CBOCs.

The role covers direct and indirect patient care, hearing aid delivery, maintenance, and support for audiologists during evaluations and telehealth encounters. The position requires active HIS licensure/registration, NBC-HIS certification, and the ability to work in a fast-paced clinic environment.

Qualifications

• U.S. citizenship required; non-citizens may be considered only per VA policy
• Active license or registration to practice as an HIS in a state/territory/DC
• NBC-HIS board certification required or meet temporary/early-appointment criteria as described by VA policies
• Education/experience requirements must be met per VA Qualification Standards

Responsibilities

• Conduct non-diagnostic otoscopy and identify abnormalities
• Troubleshoot and repair hearing aids
• Assist with face-to-face and telehealth audiology encounters
• Prepare equipment and supplies for evaluations and procedures
• Document patient interactions in the medical record and ROES
• Manage prosthetic devices and inventory

Skills

Patient care

Communication skills

Basic computer skills

Teamwork

Education

Two years of post-secondary coursework in hearing-related fields

Apprenticeship program in Hearing Instrument Specialist

Tools

Hearing aid software

ROES/ Hearing aid systems

Job description

U.S. Department of Veterans Affairs is seeking a Health Technician (HIS) in the Audiology service at Overton Brooks VAMC and related CBOCs.

The role covers direct and indirect patient care, hearing aid delivery, maintenance, and support for audiologists during evaluations and telehealth encounters. The position requires active HIS licensure/registration, NBC-HIS certification, and the ability to work in a fast-paced clinic environment.