Audiology Assistant

The Nemours Foundation; Pensacola (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Nemours Foundation's Audiology program in Pensacola, FL seeks an Audiologist Assistant to support staff audiologists, coordinate scheduling for hearing evaluations, ABR tests, and hearing aid fittings, and assist with patient flow and chart prep.

The role emphasizes administrative coordination, keeping patient records up to date, assisting with equipment coordination, and ensuring rooms are cleaned and stocked to maintain smooth clinic operations.

Qualifications

• Supports scheduling and patient flow in the audiology clinic.
• Assists with hearing evaluations, ABR assessments, and hearing aid fittings.
• Maintains patient records and coordinates equipment needs.

Responsibilities

• Schedules, cancels, and confirms patient appointments with courtesy.
• Coordinates appointments for hearing aid and bone-anchored devices.
• Submits authorization requests and orders for hearing devices; prepares PO requests.
• Works with CI coordinator to manage patient appointments and equipment needs.
• Cleans and sanitizes patient rooms and reports maintenance needs.
• Maintains clinic organization and stocks supplies; orders clinic items.
• Provides administrative support and scans documents to HIM for charting.

Job description

Nemours is seeking an Audiologist Assistant in Pensacola, FL

The position of Audiology Assistant serves as an important liaison between the audiology manager, staff audiologists, patient/families, and other care team members. Provides support services to the staff audiologists at Nemours Children’s Specialty Care as well as facilitate scheduling andcoordinating hearing evaluations, cochlear implant evaluations, hearing aid fittings, and special tests such as Auditory Brainstem Response (ABR) evaluations. The audiology assistant will also help coordinate patient flow, reviewing patient charts for current information, and obtaining information that is critical for the visit.

Essential Functions

1. Schedules/cancels/reschedules and confirm patient appointments with courtesy, providing assistance and information as needed. Manage in basket messages from patients and Nemours staff.
2. Schedules for all devices (hearing aid and/or bone anchored) patients for appropriate appointments.
3. Submit authorization request and orders or hearing aid and bone-anchored hearing device equipment. Prepares PO requests and checks equipment once received.
4. Works closely with CI coordinator to manage patient appointments, paperwork, and equipment needs.
5. Cleans and sanitizes patient rooms between each appointment and at end of the day. Requests a deep cleaning by housekeeping, as needed.
6. Checks audiology clinic organization weekly, stocks necessary clinic supplies in rooms, checks hand sanitizer dispensers and reports the need to have them filled. Orders clinic supplies as needed.
7. Provides administrative support for all audiologists, maintains all schedules for the audiologist, scan documents to HIM to upload into the patients charts as needed.