Audio Visual Technician: Campus Classrooms & Events

Rosalind Franklin University Of Medicine & Science; North Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid parental leave

403(b) retirement plan with employer 8

Vacation / paid leave

Job summary

Rosalind Franklin University of Medicine and Science is seeking a full-time Audiovisual Specialist to join the Information Technology Services team on the North Chicago campus. The AVS delivers hands-on support, operates and maintains classroom and event AV systems, and provides responsive service to faculty, staff, students, and guests.

This on-campus, bargaining unit position involves configuring equipment from Crestron, Extron, Biamp, Logitech and Neat, supporting meetings and events, and

Qualifications

• Proficiency with Microsoft Office products.
• Experience with AV equipment in a professional setting.
• Ability to troubleshoot basic end-user audio, video, and device configuration issues.
• Strong communication skills, both verbal and written.
• Willingness to learn and apply basic IT troubleshooting.”

Responsibilities

• Hands-on technical support, operation, troubleshooting, and maintenance of audiovisual systems in classrooms, conference rooms, events, and campus activities.
• Provide end-user support for videoconferencing platforms such as Zoom and Google Meet.
• Collaborate with ITS for responsive service, training, and documentation.
• Manage service requests and document troubleshooting activities in the service management system.
• Support occasional evening and weekend assignments for events or projects.

Skills

MS Office

Communication

Troubleshooting

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Crestron

Extron

Biamp

Logitech

Neat

Job description

Rosalind Franklin University of Medicine and Science is seeking a full-time Audiovisual Specialist to join the Information Technology Services team on the North Chicago campus. The AVS delivers hands-on support, operates and maintains classroom and event AV systems, and provides responsive service to faculty, staff, students, and guests.

This on-campus, bargaining unit position involves configuring equipment from Crestron, Extron, Biamp, Logitech and Neat, supporting meetings and events, and