A/V Systems Specialist: Extron & Campus Classroom Tech

Millikin; Decatur (IL); On-site; USD 52,000 - 68,000; Full time

Job summary

Millikin University is seeking an A/V Technology Specialist to install, configure, and support audiovisual systems across classrooms, conference rooms, and simulation spaces. You will ensure reliable Extron-based control systems and media services for events and daily teaching support.

You will collaborate with faculty, staff, and students, handling Jira requests, troubleshooting issues, and maintaining documentation to support ongoing campus technology needs.

Qualifications

• Bachelor's degree in information technology, audiovisual technology, communications technology, or a related field; or an equivalent combination of education and relevant technical experience.
• Two to four years of experience providing technical support, audiovisual support, classroom technology support, or a related technical field preferred.
• Extron, audiovisual, networking, or related technical certifications are desirable.

Responsibilities

• Install, configure, maintain, troubleshoot, and support audiovisual technology in classrooms, conference rooms, simulation spaces, and other learning environments.
• Serve as the primary subject matter expert for Extron equipment, including control systems, classroom technology, projectors, audio systems, and related equipment.
• Plan and coordinate classroom technology installations, upgrades, replacements, and improvements in collaboration with other IT team members and campus departments.
• Diagnose and resolve hardware, software, connectivity, control-system, audio, video, and presentation issues related to classroom and event technology.
• Provide audiovisual and technical support for university events, meetings, presentations, and other high-priority university events.

Skills

AV technology

Extron systems

Troubleshooting

Documentation

Customer service

Multitasking

Team collaboration

Education

Bachelor's degree in information technology or related field

Tools

Extron

Job description

Millikin University is seeking an A/V Technology Specialist to install, configure, and support audiovisual systems across classrooms, conference rooms, and simulation spaces. You will ensure reliable Extron-based control systems and media services for events and daily teaching support.

You will collaborate with faculty, staff, and students, handling Jira requests, troubleshooting issues, and maintaining documentation to support ongoing campus technology needs.