Audio Visual Technician

Widen the Net Limited; Santa Monica (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading high-tech company is seeking an AV technician to join their US AV engineering team. This role involves setting up and troubleshooting AV technologies for over 350 conference rooms while providing support to staff and senior executives. Candidates should have enterprise AV experience and familiarity with various AV technologies and ticketing systems.

Benefits

Medical plan contribution

Federal public holidays as PTO

Qualifications

• 1+ year experience as AV technician or IT support with AV/VC support.
• Experience with ticketing systems like Jira or Servicenow.
• Familiarity with AV technologies and VC platforms.

Responsibilities

• Set up, test, and troubleshoot AV technologies in conference rooms.
• Provide technical support for VC technologies like Zoom and Google Meet.
• Maintain AV system configuration and develop update procedures.

Skills

AV support

Technical troubleshooting

Communication

Tools

Jira

Servicenow

Crestron

Biamp

Yamaha

Shure

Job description

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Our client is a global leading high tech company:

-Over 6,500 employees across 20+ offices;

-Fast growing;

-Cutting edge AR and VR technologies, 3D printing, etc.

They are looking for an AV technician with enterprise AV experience to join their US AV engineering team:

-Part of a small local team responsible for 350+ conference rooms and support general staff to senior VPs;

-Set up, test and troubleshoot all AV technologies and video services including software and hardware in conference rooms and events spaces;

-Troubleshoot and provide technical support for all VC technologies including Google Meet, Fuze VOIP, Zoom, etc.;

-Provide documentations, maintain AV system configuration and develop procedures for system updates

Requirements:

-1 year+ experience working as AV technician or an IT support/service desk with experience in AV/VC support;

-Must have experience with ticketing system/management such as Jira, Servicenow or similar;

-Experience in enterprise and professional AV technologies such as Crestron, Biamp, Yamaha, Shure

-Ideally familiar with VC platforms such as Hangouts Meet and Zoom

-AV transmission protocols including UDP, VoIP and SIP and ability to read signal flow diagrams is a big plus;

-Experience in MAC OS, Chrome OS and PC platforms is a big plus

Initially full time contract till the end of 2025 and will extend yearly. W2 contract offering $34.79 per hour plus contribution to medical plan and federal public holidays as PTOs. 5 days on site in Santa Monica office. Working hours are 7:00 am to 15:00 or 9:00 am to 17:00 Monday to Friday.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology, Analyst, and Engineering

• Industries

  Software Development, Technology, Information and Internet, and Technology, Information and Media

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