Audio Visual Technician

Randstad USA; Newport Beach (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading company is seeking an Audio Visual Support Technician to provide essential support for live events and video conferencing. The role involves troubleshooting, maintenance, and collaboration with various teams to ensure high-quality service. Candidates should have experience in technology support and strong communication skills.

Benefits

Comprehensive benefits package

Health insurance

401K contribution

Qualifications

• 2 years of experience in a technology environment support.
• 1-2 years of experience in implementing and supporting audio and video technologies.

Responsibilities

• Provide enterprise quality support services in audio visual collaboration spaces.
• Troubleshoot issues and maintain video conferencing equipment.
• Assist in large scale video conference project installations.

Skills

End user support

Customer service/interaction

Education

High School

Tools

Crestron

Shure

Dante

Job description

job summary:
Seeking an Audio Visual Support technician to provide support for live events, presentations, and video conferencing equipment.


location: Newport Beach, California
job type: Contract
salary: $34 - 35 per hour
work hours: 8am to 5pm
education: High School

responsibilities:
Works directly with business customers to deliver enterprise quality support services in audio visual collaboration spaces and technologies

Provides technical expertise and collaborates with other team members to troubleshoot issues

Identify potential system problems and develop solutions/repairs. Perform maintenance and repair tasks on all video conferencing equipment

Collaborate with information security, application and support teams in resolving video and audio technology issues

Maintains quality level support and services around these products (Microsoft Surface Hubs, Meeting Services (Teams, Zoom), Crestron Microsoft Teams Room Technology, etc.)

Assists in the install of large scale video conference projects while also integrating them with complex network computing environments

Communicates complex details in a way that people can understand while collaborating with people at all levels in the organization and ensuring all are supported and informed

Able to work with minimal supervision, manage daily workload, able to work independently, and prioritize work based on business need

Remain up to date on current and evolving conference room audio visual technologies with the expectation of obtaining and keeping certifications current

Job Requirements -

2 years of experience in a technology environment support leveraging networks, voice, data, and video tools

1-2 years of experience in implementing, and supporting audio and video technologies

Effective communicator with the ability to interact with a wide variety of stakeholders

Superior customer service mindset and solution delivery focus

Independent and able to handle multiple and sometimes conflicting priorities


qualifications:
Crestron, Shure, Dante Certifications Preferred but not required

CTS, CTS-D, and/or CTS-I Preferred but not required


skills: End user support, Meeting Services (Teams, Zoom), Customer service/interaction, computer and A/V hardware support



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Crestron, Shure, Dante Certifications Preferred but not required
CTS, CTS-D, and/or CTS-I Preferred but not required