Audio Visual Technician

GrayRobinson, P.A.; Orlando (FL); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is looking for an Audio Visual Technician to support their Orlando office. This role is crucial for ensuring seamless technology operations during meetings and events, requiring expertise in audio-visual systems and strong troubleshooting skills. The ideal candidate will thrive in a fast-paced environment, providing top-notch support for collaboration tools like WebEx and Zoom. If you're passionate about technology and customer service, this is an exciting opportunity to make a significant impact in a professional setting.

Benefits

Competitive benefits package

Professional work environment

Qualifications

• Advanced knowledge of audio and video conferencing systems.
• Experience diagnosing and resolving hardware and software issues.

Responsibilities

• Support technology needs for internal and external meetings.
• Monitor and maintain AV equipment to ensure functionality.

Skills

Audio-Visual Technology

Troubleshooting

Customer Service

Multitasking

Video Editing Software

Education

2+ years in a similar role

Tools

WebEx

Zoom

Microsoft Teams

iManage Work

Aderant

Job description

Join to apply for the Audio Visual Technician role at GrayRobinson, P.A.

GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., is seeking an Audio-Visual Technician in our Orlando office. The primary duties include supporting the technology needs of internal and external meetings and events. This role involves monitoring and supporting collaboration tools such as WebEx, Zoom, Microsoft Teams, etc., assisting with resource scheduling, and performing routine AV maintenance to ensure all equipment is tested and functional at all times. The position requires two years’ experience in a similar role, preferably within a professional services environment.

The successful candidate must have advanced knowledge of software and hardware related to audio and video conferencing, including computer and H.323/room-based systems, as well as experience with video editing software. The role also involves working with the PC Support team to provide level 2 IT support for laptops, desktops, and other IT equipment, including troubleshooting hardware, software, network connectivity, and peripherals. Experience diagnosing and resolving issues with desktop and laptop hardware, mobile devices, applications, and network connectivity is highly desirable.

Candidates should be customer service-oriented, capable of multitasking and prioritizing requests efficiently. Excellent troubleshooting and problem-solving skills, professionalism, and initiative are essential. Experience with law firm applications like iManage Work and Aderant is a plus but not required.

We offer a professional work environment and a competitive benefits package. GrayRobinson is an Equal Opportunity Employer.

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