Audio Visual Technician

ON Services; Durham (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in event production is looking for an Audio Visual Technician to join their dynamic team. This full-time role involves setting up and operating audio visual equipment in a hospitality environment, ensuring top-notch service for clients. The ideal candidate will have a strong background in customer service and audio visual technology, ready to support various events with professionalism and expertise. If you are passionate about delivering exceptional experiences and enjoy working in a fast-paced environment, this opportunity is perfect for you!

Qualifications

• 1+ year experience in hospitality or customer service field is preferred.
• Fluency in a second language is helpful.

Responsibilities

• Set up, operate, and dismantle audio visual equipment daily.
• Maintain equipment inventory and ensure quality control.
• Promote excellent customer service to clients.

Skills

Customer Service

Audio Visual Equipment Operation

Basic Computer Skills

Physical Mobility

Education

High School Diploma or GED

Some College

Tools

Audio Visual Equipment

Computers

Job description

About the Organization

ON Services is a leading event production company that brings corporate events to life around the globe. With locations across the U.S., ON Services supports live event productions, meeting planners, and corporate event needs.

ON Services delivers quality and innovative live event production services, including audio, video, lighting, speaker services and content management, digital and interactive technology, scenic design, in-house AV, and more. We also offer on-site services for high-end entertainment events and in-house audio visual to hotels, arenas and conference centers.

Open Date: 4/4/2025

Position: Audio Visual Technician

Category: Audio Visual

Job Title: Audio Visual Technician
Pay Range: $20.00-$24.00 / hour
Supervisor: Director of Audio Visual
Location: Raleigh/Durham/ Chapel Hill, NC

Mission: ON Site is the “in-house” division of ON Services, LLC, a leading national provider of live event production services, including audio, video, speaker services and content management, interactive technology, scenic design, and more. ON Site prides itself as a leading service provider in the hospitality industry. Our goal is to provide seamless audio visual services as an integral part of a venue’s team, in accordance with our Core Values: Integrity, Innovation, Leadership, Team Achievement, Environment, Trust and Mutual Respect.

Responsibilities:

• Daily set, operation, and strike of audio visual equipment in a hospitality environment.
• Equipment inventory and quality control.
• Promote exemplary customer service to both our facility customer/partner, and our mutual end-user clients.
• Maintain a professional image, as well as a safe and healthy work environment.
• Shares with the ON Site team in evening, weekend, holiday, and split shift calls, to accommodate customer needs.
• Complete all required daily paperwork, as well as required ON Site training.
• Any duties as assigned to support property Director, to assist in goals of growing revenue, cutting cost, improving customer service scores, or problem resolution.

Education/Experience/Certification:

• High School Diploma or GED required; some college preferred.
• One year experience in hospitality or related customer service field.
• Background in music, recording, audio visual, computers or related technology fields preferred.
• Written, verbal, and comprehension skills in English required. Fluency in a second language is helpful.
• Must have finger dexterity to operate office and audio visual equipment as needed.
• Proficiency in basic computer skills must be demonstrated.
• Must be able to lift and carry up to 50 pounds as needed.
• Requires physical mobility, including sitting, standing, walking, stooping, climbing, crawling, grasping, writing, repetitive motions, bending, listening, with applicable hearing and vision ability.
• Work is performed indoors and outdoors as needed.

Full-Time/Part-Time: Full-Time

Pay Range:

Exempt/Non-Exempt: Non-Exempt

Location: Sheraton Imperial Hotel Raleigh-Durham

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.