Audio Visual Technician

Xavier University; Cincinnati (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Health savings accounts

Flexible spending accounts

Dependent care account

Life insurance

Long-term disability insurance

Retirement savings plans

Paid time off

Job summary

Xavier University invites applications for Audio Visual Technician. This individual will function as the Tier I/Tier II specialist over audio visual technologies in classrooms, conference rooms, and other areas on campus.

The qualified candidate will perform technical troubleshooting for audio visual systems, including Crestron control systems, Teams Rooms, Shure Microflex systems, and the College of Medicine.

Qualifications

• Three to five years’ experience managing technology support services in an enterprise and/or academic environment.
• Experience with Crestron control systems.
• Experience with Teams Rooms.
• Excellent analytic and troubleshooting skills.

Responsibilities

• Perform technical troubleshooting for audio-visual activities.
• Equipment delivery, setup, and retrieval.
• Provide training of classroom Audio Visual systems, including Zoom kits, Mersive Solstice pods and Crestron presentations systems.
• Monitor and maintain AV equipment management applications (i.e. Crestron XiO Cloud, Microsoft Team Admin Center, etc.)
• Check out Audio Visual equipment to faculty and staff as needed.
• Provide training and supervise a team of student employees.
• Maintain and update system software and firmware as needed.
• Assist with set up for events in larger event spaces across campus
• Supervises Student workers

Skills

Analytic skills

Troubleshooting

Training faculty

Education

Vocational training in relevant field

Tools

Crestron control systems

Teams Rooms

Job description

Audio Visual Technician

Xavier University invites applications for Audio Visual Technician. This individual will function as the Tier I/Tier II specialist over audio visual technologies in classrooms, conference rooms, and other areas on campus. The qualified candidate will perform technical troubleshooting for audio visual systems, including Crestron control systems, Teams Rooms, Shure Microflex systems, and the College of Medicine. The technician will train faculty and staff in the proper use of classroom systems, conference rooms, and lager events. This position is an afternoon/evening shift 11:30AM - 8:00PM. The Audio Visual Technician reports to the Assistant Director of Client Services.

Xavier University is seeking a dedicated and mission-driven Audio Visual Technician to join our IT team. This role presents an exciting opportunity for an individual who thrives in a collaborative, student-focused environment and is passionate about contributing to work that makes a meaningful impact.

At Xavier, our mission is to educate the whole person—intellectually, morally, and spiritually—in the Jesuit tradition. The Audio Visual Technician plays a vital part in advancing this mission by providing support for Classroom technology systems, conference rooms, event spaces and the College of Medicine. The successful candidate will have the opportunity to shape initiatives, strengthen campus services, and help create a community where all members can learn, grow, and succeed.

Job Responsibilities

• Perform technical troubleshooting for audio-visual activities;
• Equipment delivery, setup, and retrieval;
• Provide training of classroom Audio Visual systems, including Zoom kits, Mersive Solstice pods and Crestron presentations systems;
• Monitor and maintain AV equipment management applications (i.e. Crestron XiO Cloud, Microsoft Team Admin Center, etc.)
• Check out Audio Visual equipment to faculty and staff as needed;
• Provide training and supervise a team of student employees;
• Maintain and update system software and firmware as needed;
• Assist with set up for events in larger event spaces across campus
• Supervises Student workers

Required Qualifications

• Vocational training in a field relevant to the responsibilities of the position;
• Three to five years’ experience managing technology support services in an enterprise and/or academic environment;
• Experience with Crestron control systems;
• Experience with Teams Rooms;
• Excellent analytic and troubleshooting skills;

Preferred Qualifications

• CTS Certification;
• Experience working in a higher education environment (Medical Higher Ed a plus);
• Crestron DMC-e certification, programming experience a plus;
• Experience with TeamDynamix

Xavier University is part of the 500-year-old Jesuit Catholic tradition of academic excellence in the liberal arts. Guided by our mission and values, we welcome and support members from diverse backgrounds and life experiences. We unreservedly commit to open and free inquiry, deliberately seek out multiple perspectives, and create a campus where everyone feels a sense of belonging. Our campus is located in the vibrant and thriving city of Cincinnati, which has an array of neighborhoods and activities to suit many interests.

Benefits - Applies Only To Full-time Positions

• Comprehensive insurance plans including medical, dental, vision and prescription coverage.
• Tax advantaged accounts including health savings accounts, flexible spending accounts, and dependent care account.
• Financial security via life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave and holidays.
• Tuition remission for employees and their eligible dependents.