Audio Visual Technician

XU01 Xavier University; Cincinnati (OH); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Insurance plans

Tuition remission

Paid time off

Job summary

Xavier University invites applications for an Audio Visual Technician. This role acts as Tier I/II support for classroom and conference room AV systems across campus, Troubleshooting Crestron, Teams Rooms, and Shure Microflex equipment.

You will train faculty and staff, manage equipment, and support events, with an afternoon/evening shift 11:30 AM – 8:00 PM. Join a mission-driven IT team and contribute to the university's Jesuit traditions by delivering reliable, user-friendly AV solutions that

Qualifications

• Three to five years' experience managing technology support services in an academic environment.
• Experience with Crestron control systems and Teams Rooms.
• Excellent analytic and troubleshooting skills.

Responsibilities

• Perform technical troubleshooting for audio-visual activities
• Equipment delivery, setup, and retrieval
• Provide training of classroom AV systems and conferencing setups
• Monitor and maintain AV equipment management applications
• Check out AV equipment to faculty and staff and supervise student workers
• Maintain and update system software/firmware
• Assist with event setup in large spaces

Tools

Crestron control systems

Teams Rooms

Shure Microflex

Zoom kits

Crestron XiO Cloud

Job description

Current Xavier University employees must apply to the internal career site by logging into Workday Audio Visual Technician Xavier University invites applications for Audio Visual Technician. This individual will function as the Tier I/Tier II specialist over audio visual technologies in classrooms, conference rooms, and other areas on campus. The qualified candidate will perform technical troubleshooting for audio visual systems, including Crestron control systems, Teams Rooms, Shure Microflex systems, and the College of Medicine. The technician will train faculty and staff in the proper use of classroom systems, conference rooms, and lager events. This position is an afternoon/evening shift 11:30AM - 8:00PM. The Audio Visual Technician reports to the Assistant Director of Client Services. Xavier University is seeking a dedicated and mission-driven Audio Visual Technician to join our IT team. This role presents an exciting opportunity for an individual who thrives in a collaborative, student-focused environment and is passionate about contributing to work that makes a meaningful impact. At Xavier, our mission is to educate the whole person-intellectually, morally, and spiritually-in the Jesuit tradition. The Audio Visual Technician plays a vital part in advancing this mission by providing support for Classroom technology systems, conference rooms, event spaces and the College of Medicine. The successful candidate will have the opportunity to shape initiatives, strengthen campus services, and help create a community where all members can learn, grow, and succeed.

JOB RESPONSIBILITIES:

• Perform technical troubleshooting for audio-visual activities
• Equipment delivery, setup, and retrieval
• Provide training of classroom Audio Visual systems, including Zoom kits, Mersive Solstice pods and Crestron presentations systems
• Monitor and maintain AV equipment management applications (i.e. Crestron XiO Cloud, Microsoft Team Admin Center, etc.)
• Check out Audio Visual equipment to faculty and staff as needed
• Provide training and supervise a team of student employees
• Maintain and update system software and firmware as needed
• Assist with set up for events in larger event spaces across campus
• Supervises Student workers

Required Qualifications:

• Vocational training in a field relevant to the responsibilities of the position
• Three to five years' experience managing technology support services in an enterprise and/or academic environment
• Experience with Crestron control systems
• Experience with Teams Rooms
• Excellent analytic and troubleshooting skills

Preferred Qualifications:

• CTS Certification
• Experience working in a higher education environment (Medical Higher Ed a plus)
• Crestron DMC-e certification, programming experience a plus
• Experience with TeamDynamix

Benefits - applies only to full-time positions:

• Comprehensive insurance plans including medical, dental, vision and prescription coverage
• Tax advantaged accounts including health savings accounts, flexible spending accounts, and dependent care account
• Financial security via life and long-term disability insurance, accident and illness insurance, and retirement savings plans
• Generous paid time off work options including vacation, sick leave and holidays
• Tuition remission for employees and their eligible dependents

Thank you for your interest in joining our university community. At Xavier University, we are more than an academic institution - we are a mission-driven community grounded in the Ignatian tradition. Our values of reflection, service, and the pursuit of justice inspire everything we do, from our teaching and research to the way we treat one another. We believe in the power of collaboration, and we cultivate an environment where every voice is valued and diverse perspectives enrich our shared work. Our faculty, staff, and students form a vibrant, inclusive community united by a commitment to excellence, compassion, and a greater good. Whether you're applying for your first role in higher education or bringing years of experience, we invite you to explore how your journey might align with ours. Come be a part of something meaningful.