Audio-Visual Technician

Big Sky Resort; Big Sky (MT); On-site; USD 2,755,000 - 4,133,000; Full time

Benefits offered by this job

Free All Mountain Ski Pass

Discounted Montana tickets

Discounted ski rentals with free team/

25%-50% off F&B and Retail at Boyne

Team Member Housing

Seasonal loyalty bonus

Lodging discounts for friends and/or a

Wellness Day & PTO

Monthly team events

Job summary

Big Sky Resort is seeking an Audio-Visual Technician to support banquet and events, providing expert AV setup and operation for meetings and conferences. You will assist front-of-house teams and help deliver exceptional guest experiences across multiple rooms and events.

The role requires 1–3 years in AV, a guest-service mindset, teamwork, versatility, and the ability to work varied shifts. Physical ability to lift 25 pounds is expected, with opportunities to grow in a bustling resort

Qualifications

• 1–3 years of AV industry experience.
• Passion for guest service and hospitality.
• Friendly attitude and a team player.
• Driven to learn and take on varied roles and responsibilities.
• Calm, self-motivated demeanor.
• Strong sense of urgency and responsibility for quality.
• Ability for quick decision making within time constraints.
• Excel in an environment with varied tasks.
• Availability for early, mid-day, and evening shifts, weekends and holidays.
• Able to lift at least 25 pounds.

Responsibilities

• Set up and run sound system and video equipment for meetings, conventions, conferences and events.
• Set and strike AV equipment, mix soundboards, projection, streaming and lighting.
• Communicate with group leaders and conference management to ensure excellent AV experiences.
• Troubleshoot technical and hardware issues as needed.
• Inspect AV setups and perform quality checks before meetings start.
• Assist staff with room setup and catering service.
• Maintain clean, orderly equipment and work areas.
• Support team by taking on tasks to improve the service experience.
• Follow Boyne Standards and Boyne Basics to better serve guests.

Skills

AV experience

Guest service

Team player

Calm under pressure

Multi-tasking

Shift flexibility

Decision making

Learning mindset

Physical ability

Lift 25 lbs

Job description

Overview

Our Audio-Visual Technicians play a supportive expert role in creating exceptional experiences for our banquet and events guests and in assisting fellow team members in the front of house Conference Services area. This is a great opportunity to join our Conference Services team while working for one of the leading vacation destinations in the world!

Success Profile

• Supportive
• Conscientious
• Diligent
• Thorough
• Expert
• Detailed

Responsibilities

• Showcase your technical skills by setting up and running the sound system and video equipment to conduct digital and in-person meetings, business conventions, conference and miscellaneous events
• Set and strike Audio-Visual equipment, mix soundboards, setup and monitor single and multi-room projection, web streaming services and enhancement lighting
• Demonstrate excellent communication skills with group leaders, speakers and conference management to provide exceptional Audio-Visual experiences
• Problem solve technical and hardware issues when necessary
• Inspect and perform quality checks on audio-visual setups prior to meeting starts
• Assist our wait staff and bartenders with room set up and plated and buffet food & beverage service
• Showcase your cleanliness standards by maintaining impeccable order of equipment and surrounding areas
• Maintain harmonious relationships with team members by being open to completing any task or function that will support the service experience
• Learn and follow our Boyne Standards and Boyne Basics to better serve our guests

Qualifications

• Have a minimum of 1-3years’ experience in the Audio-Visual industry
• Have a passion for guest service and the hospitality industry
• Possess a friendly attitude and a team player approach
• Be driven to learn more and take on a variety of roles and responsibilities
• Exhibit a coolheaded and self-motivated demeanor
• Displaya strong sense of urgency and responsibility while assuring consistent achievement of quality standards
• Have the ability for quick decision making within a defined span of time and control
• Excel in an environment with varied tasks
• Work within established standards and procedures
• Be available to work early, mid-day and evening shifts, weekends and holidays
• Be able to lift at least 25 pounds

How to stand out

• Submit a resume with your application
• Be ServSafe certified (Alcohol & Food Handler’s)
• Have proven prior experience and an enthusiastic willingness to learn

All full time seasonal employees can enjoy the following benefits

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free team member lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Eligible for seasonal loyalty bonus
• Lodging discounts for friends and family
• Wellness Day and Eligibility for PTO
• Monthly team member events