Audio/Visual Technician

Shelby American, Inc.; Artesia (NM); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a skilled Audio/Visual Technician to support operations at a federal training center in Artesia, New Mexico. This role involves maintaining and repairing audio/visual equipment, providing technical support, and documenting events through photography. The ideal candidate will have a strong background in audio/visual systems, excellent troubleshooting skills, and the ability to work collaboratively in a dynamic environment. Join a mission-driven team dedicated to enhancing law enforcement training and operational readiness with your expertise.

Benefits

PTO

Health Benefits

Competitive Salary

Qualifications

• Experience in maintenance and troubleshooting of audio/visual equipment is highly desirable.
• Strong organizational and time management skills are essential.

Responsibilities

• Inspect, test, maintain, and repair various audio/visual equipment.
• Provide technical support for audio/visual systems and troubleshoot issues.
• Capture video footage and photographs of events as directed.

Skills

Audio/Visual Equipment Maintenance

Troubleshooting Skills

Photography Skills

Organizational Skills

Communication Skills

Education

High School Diploma

Tools

Audio/Visual Equipment

Photo Editing Software

Job description

Description

Oak Grove Technologies, LLC, a dynamic and fast-growing federal contractor, is seeking a highly skilled and motivated Audio/Visual Technician to support operations at the Federal Law Enforcement Training Center (FLETC) in Artesia, New Mexico.

Oak Grove Technologies is a Service-Disabled Veteran-Owned Business based in Raleigh, NC, with a Test and Training Center located near Fort Bragg and Camp Mackall. With over 20 years of expertise in training, consulting, technology, and operational support, the company provides services to the military, government, and law enforcement. Committed to excellence, innovation, and national security, Oak Grove Technologies fulfills federal defense contracts and actively supports veterans through sponsorships and events. Driven by its mission-focused approach, the company seeks top talent to develop impactful solutions.

Oak Grove Technologies offers a competitive compensation and benefits package.

Requirements

Equipment Maintenance and Repair:

• Inspect, test, maintain, and repair various audio/visual equipment, including projectors, tape recorders, public address systems, etc.
• Coordinate corrective maintenance efforts for electrical and electronic equipment and system failures, ensuring repairs or replacements are completed within 48 hours.
• Operate and visually examine equipment to diagnose malfunctions; disassemble units to identify and replace defective components.
• Conduct testing on exciter lamps, projector lamps, fuses, sound drums, and power circuits to ensure proper functionality.
• Maintain accurate inventory records for all audio/visual equipment and support the annual property inventory process.

Audio/Visual Program Management:

• Plan and oversee audio/visual programs, including assisting users with material selection and advising Government personnel on appropriate materials.
• Evaluate audio/visual content for technical quality, informational value, and aesthetic standards; select materials for inclusion in the library’s collection.
• Prepare acquisition summaries for cataloging and coordinate group presentations by arranging suitable audio/visual programs.

Troubleshooting and Technical Support:

• Provide technical support for audio/visual systems, including monitors, amplifiers, and computer equipment.
• Diagnose and resolve issues such as display and monitor malfunctions, audio disruptions, computer failures, and network connectivity problems.
• Collaborate with IT support teams for account access issues and software-related issues.
• Perform maintenance and basic repairs on company IT hardware, including computers, monitors, printers, and networking devices.

End-of-Month (EOM) Classroom Inspection:

• Conduct comprehensive classroom inspections on the 25th of each month.
• Physically evaluate all AV components, including audio systems, amplifiers, televisions, monitors, and projector bulbs for proper operation.
• Document the condition of equipment and note any issues encountered during inspection.
• Report facility-related maintenance concerns (e.g., damaged tiles, leaks, lighting issues) to the appropriate maintenance personnel.

Photography Documentation:

• Capture video footage of special events as directed by the Contracting Officer's Representative (COR), typically five two-hour sessions and two eight-hour sessions annually.
• Take photographs of events according to provided specifications, ensuring proper setup and timely image capture.
• Organize and manage digital photo assets, including editing, cropping, and storing files in designated directories.
• Maintain and update photo editing templates, ensuring accuracy in dates and event details.
• Collaborate with Education Aides to finalize and print approved photographs for official documentation.

Qualifications

• High school diploma or equivalent is preferred.
• Must be capable of lifting and transporting audio/visual equipment.
• Previous experience in the maintenance and troubleshooting of audio/visual equipment is highly desirable.
• Familiarity with photography and digital recording technologies is a plus.
• Strong organizational and time management skills are essential.
• Excellent communication skills and the ability to work collaboratively within a team environment.
• Availability to work on weekends and Federal Holidays as needed/required.

Compensation and Benefits:

Competitive Salary, PTO, Health Benefits.

If you're ready to apply your expertise in a high-impact role, we encourage you to join our mission in supporting law enforcement training and operational readiness.

Oak Grove Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Oak Grove Technologies, LLC participates in E-Verify to determine an individual's identity and employment eligibility to work in the United States. E-Verify is a service of DHS and SSA.