Audio Visual Specialist Sr

Maricopa Community College district; Mesa (AZ); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Flexible Work Schedules

Tuition Reimbursement for employees

Job summary

Maricopa County Community College District's Mesa Community College seeks an Audio Visual Specialist Sr to diagnose, repair, install, and support AV systems. You will plan and organize work, manage AV support for events, and integrate AV with IT to minimize instructional disruption.

The role requires a high school diploma or GED with several years of AV experience; knowledge of Extron systems is preferred, and MCCCD offers a range of benefits and a flexible work environment.

Qualifications

• High School diploma or GED and four years of experience with supporting audio visual and multimedia systems, hardware and software and end-users of audio visual systems.
• Experience with and understanding of the configuration and programming of Extron or similar audiovisual control systems.
• Experience with providing audiovisual support for live events (set and/or operation)
• Experience with the planning and installation of audio visual equipment, preferably in a classroom.
• Knowledge and experience with audiovisual enterprise level networking.
• Experience with direct audiovisual customer support, preferably in an educational environment.
• One year of MCCCD experience during the previous two years.

Responsibilities

• Supports events, including setup and strike of audio-visual equipment; Performs the primary operation of audio-visual equipment during a live event; Coordinates with other college departments to ensure the success of events
• Maintains, repairs, and troubleshoots audio visual equipment and systems; Follows preventative maintenance procedures; Trains and assists faculty and staff on the usage of audio-visual equipment; interacts with faculty, students, and staff in the classroom to resolve technology issues; Responds to complex incidents that require advanced technical skills not handled at a lower level; Assists in tracking and scheduling service requests and repairs; Provide solutions for complex system failures; Assists in the development of procedures; Assigns and monitors the work of temporary and student workers
• Assists in the design, engineering, and installation of audio-visual equipment and systems; Assists in the evaluation and research of new audio-visual technologies; Works with vendors for installations and on-site services
• Resolve customer computer workstation and software problems; install network and computer peripherals; Troubleshoot computer hardware, software, and network connectivity issues.

Skills

Live event support

Customer service

Education

High School diploma or GED

Associate degree in related field

Tools

Extron AV control systems

Job description

Audio Visual Specialist Sr

Job ID: 323429

Location: Mesa Community College

Full/Part Time: Full Time

Regular/Temporary: Regular

Hiring Salary Range

$23.84 - $30.99/hourly, DOE

Grade

113

Work Schedule

Monday - Friday, 8am - 5pm. Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Campus Statement

Mesa Community College (MCC) is nationally recognized for its excellence in university transfer, career and technical programs, civic engagement, and innovative education. Serving more than 25,500 students annually, MCC offers a range of degree and certificate programs across its two campuses and additional locations. MCC students contribute more than 8,500 hours of community service annually. MCC serves as a key resource for education, workforce development, and lifelong learning. The college enhances student success through Guided Pathways with Integrated Support Services. A Hispanic Serving Institution, nearly 50% of MCC students are first-generation college attendees, and it boasts the largest Indigenous student population among Maricopa County Community College District (MCCCD) colleges, supporting students from 22 Arizona tribes and additional out-of-state tribes. Our award-winning faculty are committed to helping students achieve their goals through high-quality education, training, and undergraduate research opportunities. Located in the East Valley of Phoenix, Arizona, MCC is one of 10 colleges in MCCCD. Learn more at https://www.mesacc.edu/.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services
• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary

Performs diagnosis, repair, and installing of audiovisual systems, collaborating with college technology teams for maintenance and upgrades. Plans and organizes work, manages audiovisual support for events, and integrates AV systems with IT. Responds to critical classroom technology issues to minimize instructional impact. Trains end-users and documents issues. Applies best practices and manufacturers' specifications, interprets signal line drawings, and recommends equipment. Develops policies and standards for audiovisual systems.

Essential Functions

30% - Supports events, including setup and strike of audio-visual equipment; Performs the primary operation of audio-visual equipment during a live event; Coordinates with other college departments to ensure the success of events

30% - Maintains, repairs, and troubleshoots audio visual equipment and systems; Follows preventative maintenance procedures; Trains and assists faculty and staff on the usage of audio-visual equipment; interacts with faculty, students, and staff in the classroom to resolve technology issues; Responds to complex incidents that require advanced technical skills not handled at a lower level; Assists in tracking and scheduling service requests and repairs; Provide solutions for complex system failures; Assists in the development of procedures; Assigns and monitors the work of temporary and student workers

30% - Assists in the design, engineering, and installation of audio-visual equipment and systems; Assists in the evaluation and research of new audio-visual technologies; Works with vendors for installations and on-site services

10% - Resolve customer computer workstation and software problems; install network and computer peripherals; Troubleshoot computer hardware, software, and network connectivity issues.

Minimum Qualifications

High School diploma or GED and four years of experience with supporting audio visual and multimedia systems, hardware and software and end-users of audio visual systems.

Desired Qualifications

• A.Associate degree in a related field AND three years' experience in a closely related technology support position, OR 5 years' experience working in a closely related technology support position.
• B. Experience with and understanding of the configuration and programming of Extron or similar audiovisual control systems.
• C. Experience with providing audiovisual support for live events (set and/or operation)
• D. Experience with the planning and installation of audio visual equipment, preferably in a classroom.
• E.Knowledge and experience with audiovisual enterprise level networking.
• F.Experience with direct audiovisual customer support, preferably in an educational environment.
• G. One year of relevant full-time MCCCD experience during the previous two years.

Special Working Conditions

• Standard work schedule varies during the year: August through mid-May: Monday - Friday, 8 hour days; mid-May through the end of July: Monday - Thursday, 10 hour days
• Required to sit for a prolonged period of time; viewing a computer monitor
• May be required to travel or be assigned to another MCCCD location
• Travel to campus during interview/selection process will be at candidate's own expense
• MCC does not sponsor individuals for work visas
• May be required to work evening and weekend hours, summer work hours vary; may be required to lift objects up to 50 lbs; may travel between multiple MCC locations

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.