Audio/Visual Specialist (Level I, II, III)

Del Mar College - Corporate Services; Corpus Christi (TX); On-site; USD 25,000 - 31,000; Full time

Job summary

Del Mar College is seeking an Audio/Visual Specialist (Level I-III) to install, maintain, and operate classroom and meeting space A/V systems. The role supports events, ensures equipment is provisioned and integrated with workstations and network cabling, and stays current with learning technologies.

Responsibilities include incident handling, software/firmware updates, and developing user guides, with a flexible schedule for after-hours college events.

Qualifications

• Excellent verbal and written communication with both technical and non-technical colleagues.
• Strong customer service and interpersonal skills.
• Ability to work independently or with limited supervision; handle challenging situations.
• Keep up-to-date with emerging learning technologies and A/V trends.
• Willingness to work a flexible schedule including evenings and weekends for events.

Responsibilities

• Install, maintain, and operate multi-media A/V equipment in learning/meeting spaces.
• Provide installation and support for workstations, networking equipment, cabling, and peripherals.
• Deliver live technical support for events and coordinate with facilities and IT.
• Update OS/app/firmware as required by policy.
• Develop basic operating guides for media equipment and maintain manuals/warranty files.

Skills

Communication skills

Interpersonal skills

Customer service

Problem solving

Emerging technologies awareness

Self-motivation

Team contribution

Education

Associate’s degree or IT certification

Job description

Position Information

Posting Number S1283 This position is open to "Open to All Applicants"

Job Title Audio/Visual Specialist (Level I, II, III)

Department Information Technology

Position Type Non-Exempt Employment Status Full-Time-Staff Salary Minimums: Level I - $17.84; Level II - $20.06; Level III - $22.56

Open Date 11/03/2026 Close Date 11/19/2026 Open Until Filled

Position Summary Information

Job Description Summary Installs, maintains, and operates multi-media audio and visual equipment (A/V) in learning and meeting spaces. Delivers supplemental equipment for events and assures that the equipment is provisioned. Maintains knowledge and proficiency in current and emerging learning technologies. Provides Installation and support for workstations, networking equipment, cabling and peripheral equipment.

Minimum Qualifications

• Level I – Grade 816: Associate’s degree OR Certification in Information Technology or a related field and three (3) years experience.
• Level II – Grade 817: Associate’s degree and one (1) years experience OR Certification in Information Technology or a related field and five (5) years experience.
• Level III – Grade 818: Associate’s degree and three (3) years experience OR Certification in Information Technology or a related field and eight (8) years experience.

Required Job Knowledge, Skills, Abilities

• Excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
• Excellent interpersonal and customer service skills.
• Ability to maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
• Ability to work independently or in collaborative environment with limited to no supervision and able to handle unique, and sometimes challenging, situations.
• Proven team contributor, self-motivator and problem solver.
• Maintain familiarity with emerging technologies.

Ability and willingness to work a flexible schedule outside normal business hours, including evenings and weekends, as required to support College events and activities.

Preferred Qualifications

Preferred Qualifications Special Instructions to Applicants

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer. Upon request, reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process. Del Mar College supports veteran employment and provides consideration to qualified veterans consistent with Texas law. This position is not eligible for employment visa sponsorship now or in the future.

Our Culture

Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College’s Strategic Plan 2024–2029, Guiding Star III: Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College’s ability to serve its students and community.

Job Duties

• Install and maintain audio and visual equipment by performing preventive maintenance, calibrations, and adjustments. Ensure the reliable integration and usability of classroom and meeting space computers with A/V technology. Diagnose and resolve equipment malfunctions and perform minor repairs. Manage and track equipment repairs. Participate in the installation, testing, commissioning, and acceptance of new or upgraded A/V systems. Performance Criteria: Equipment is consistently functional working as designed with minimal intervention. Cabling is properly dressed/wrapped/bundled or concealed to maintain a professional ambiance of the space. Equipment appears clean, undamaged and maintained. A detailed repair/maintenance log is maintained.
• Respond, diagnose, and resolve incident requests and service request based on established policies. Performance Criteria: Incident and service requests are documented and addressed promptly based on established policies. Diagnosis and resolutions are clearly documented and requests closed upon completion.
• Install, configure, and decommission desktop workstation hardware, operating system and application software, network, and peripherals; install, configure, and troubleshoot network-connected A/V equipment and systems; install, repair, and terminate network and A/V cabling based on established standards. Performance Criteria: Installation and configurations are consistently functional and working as designed. Cabling is properly dressed/wrapped/bundled or concealed to maintain a professional ambiance of the space. Equipment appears clean, undamaged, and maintained.
• Deliver, set up, test, operate, and provide live technical support for computers and audio visual equipment for sponsored events, interfacing with facilities, building coordinators, IT, and other campus departments as needed. Event support may require work outside normal business hours, including evenings and weekends. Performance Criteria: Equipment is available as requested and functional for use on time and as requested. Cabling is properly dressed/wrapped/bundled or concealed to maintain a professional ambiance of the space. Trip hazards are mitigated. Equipment appears clean, undamaged, and maintained.
• Update and patch operating system software, application software, and firmware as required by policy and/or best practices for operational reliability and cyber security. Performance Criteria: Patches and updates are applied conforming to existing policy and/or industry best practices.
• Maintain knowledge and proficiency in current and emerging A/V learning technologies including projection, interactive displays, accessibility, conferencing, cameras, and audio systems; Develop basic operating instruction guides for media equipment; Maintain equipment operation manuals and warranty files. Performance Criteria: Regularly demonstrates knowledge with deployed technologies; researches, informs, and advises on current and emerging technologies for suitability and integration. Instruction guides are current and up to date and made available. Operation manuals and warrant files are organized electronically and made available to support staff and distributed as needed.