Audio-Visual Event Specialist - Biscayne Bay Campus

Florida International University; Miami (FL); On-site; USD 60,000 - 65,000; Full time

Job summary

Florida International University seeks an experienced AV Technician to manage technical support for events at Wolfe University Center and other FIU spaces. You will work with EMS, Social Tables, and Xibo for event planning, while maintaining and troubleshooting audio/visual signals and projectors.

Coordinate with vendors and assist in procurement of AV systems, lighting, and software, and supervise a team of production assistants.

Qualifications

• Progressive experience in live event production, audiovisual setup, and technical troubleshooting.
• Prior experience providing AV support within a higher education or large-scale institutional environment.
• Advanced proficiency with digital and analog audio consoles, wireless mic management, and room tuning.
• Experience configuring live streaming, web conferencing, and hybrid event platforms for large audiences.

Responsibilities

• Provides technical support at FIU events on all campuses using EMS, Social Tables and Xibo for planning.
• Maintains and troubleshoots audio/visual signals, projectors, routers, encoders/decoders for meeting spaces.
• Commissions and decommissions AV services and coordinates with third-party vendors.
• Assists in procurement of AV systems, lighting, software and other tech innovations.
• Plans and delivers AV training programs covering event production, lighting, projection, and security.
• Supervises AV and technology team, directing daily operations and work assignments.
• Serves as front-line ambassador to customers for technical needs before/during/after events.
• On-site or provides AV staffing for events; available after hours and weekends.
• Manages lighting design and programming for intelligent lighting systems.
• Manages venue access schedules and oversees building AV hardware/software inventories.
• Programs Crestron systems and plays music throughout the building.
• Serves as backup for Qualtrics and Adobe software knowledge.
• Performs duties during emergencies (e.g., hurricanes) and is available to report during closures.

Skills

Live event production

AV setup

Troubleshooting

Hybrid event platforms

Education

Bachelor's degree

Tools

EMS

Social Tables

Xibo Digital Signage

Job description

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

Manages the delivery of technical expertise and services for all events at Wolfe University Center and supports the student unions, wellness and recreation centers primarily at the BBC Campus, and other spaces managed by the Division of Student Affairs.

• Provides technical support at FIU events on all campuses making use of software such as EMS, Social Tables and Xibo Digital Signage for the planning of all functions.
• Maintains and troubleshoots audio/visual signals that provide audio for all meeting spaces and facility operations. Responsible for maintaining and troubleshooting video switchers, routers, transmitters, receivers, scalers, and AV over IP encoders/decoders for meeting spaces and facility operations.
• Commissions and decommissions audio-visual services, which may include the installation of projectors, speakers, cabling infrastructure, or other A/V hardware, includes working with and coordinating the activities of third-party vendors. Additional areas of responsibility include and but are not limited to lecture capture, recording and streaming hardware, theatrical lighting consoles, network storage devices, and lamp-based and laser projectors. Manages state inventory for facility equipment, conducts an annual internal audit and state audits when requested.
• Assists Academic and Student Affairs leadership with the procurement of audio-visual systems, lighting, security, software-based applications, and other technological innovations to ensure state of the art service delivery. Coordinate projects with Facilities Management, managing vendors, and contractors for significant upgrades or improvements to the facility.
• Plans, develops, implements, and assesses the effectiveness of audio-visual training programs. Training competencies include event, theatrical production, movie showings, sound reinforcement, video projection, LCD panels and projectors, mixed media coordination for conferences, lectures, performance and concert lighting, film projection, and security.
• Supervises AV and technology team, encompassing staff and graduate/undergraduate student production assistants, by directing daily operations and managing job assignments.
• Serves as front line ambassador with all customers. Communicates with customers for technical needs before, during, and after events, working with performers in theatrical space, keynote speakers, coordinating technical efforts for conferences, and end-user support in meeting room space. Is on-site or provides AV technicians for events requesting or needing in-room technical presence. On-call for technical support after hours and on weekends.
• Manages lighting design and programming for all intelligent lighting systems to include special themes for event functions.
• Manages access schedule to venues and is responsible for oversight of building audio visual hardware and software as well as inventories.
• Manages programming of audio-visual systems using Crestron software as well as music that is played throughout the entire building.
• Serves as backup on projects that require knowledge of Qualtrics and Adobe software.
• Performs essential duties in any emergencies such as hurricanes, storms, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.

Minimum Qualifications

• Bachelor's degree and three (3) years of experience in related field; OR seven (7) years of experience in a related field; OR an equivalent combination of relevant education and/or experience.

Desired Qualifications

• Progressive experience in live event production, audiovisual setup, and technical troubleshooting.
• Prior experience providing AV support within a higher education or large-scale institutional environment, particularly for high-profile events.
• Advanced proficiency with digital and analog audio consoles, wireless microphone frequency management, and room audio tuning.
• Expertise in configuring and operating live streaming, web conferencing, and hybrid event platforms for large audiences.
• Ability to lift and move items up to 50 pounds with assistance or equipment.

Job Category

• Administrative

Advertised Salary

• $60,000 - $65,000

Work Schedule

• Begin time: 8:30 AM
• End time: 5:00 PM

Working Condition(s)

• Ladders / Lifts / Elevated Platforms

Pre-Employment Requirements

• Expanded Background Check

Other Information

• Ability to work evenings and weekends.
• Ability to work flexible hours as needed.
• May be required to work on University holidays.
• Travel to FIU Campuses.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affir... All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and any other legally protected basis. For inquiries regarding nondiscrimination, contact FIU's Office of Title IX and EEO Compliance (TITLEIX) at 305.348.2785 or email [e-mail].

Reasonable Accommodation Statement

Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact the Office of Universal Access and Digital Compliance at 305-348-1576 or [e-mail]. All requests for ADA accommodation or accessible materials for this event must be submitted to UADC at least seven (7) business days prior to the event or at the earliest possible opportunity.