Audio Video Specialist, FCoE ITSS

Yorktown Systems Group; Fort Sill (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

A veteran-led technology services organization is seeking an Audio-Visual Specialist to support the United States Army Fires Center of Excellence. This role involves operational support, maintenance, and troubleshooting of audiovisual equipment in classrooms. Candidates should possess an associate's degree, relevant certifications, and strong communication skills. The position requires an active SECRET clearance and offers a full-time contract. Ideal for those passionate about technology and education, fostering collaboration in military environments.

Qualifications

• 3 years of experience providing audiovisual support.
• InfoComm International Certification preferred.
• Ability to lift/carry up to 50 pounds.

Responsibilities

• Provide onsite operational support for audiovisual equipment.
• Maintain performance logs and track workload using ticketing systems.
• Perform preventative maintenance on AV equipment.

Skills

Audiovisual support

Technical troubleshooting

Communication skills

Education

Associate's degree in a related field

Tools

Crestron

AMX

Biamp

Extron

Job description

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ABOUT THE ORGANIZATION Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are a committed team of dedicated former military and civilian professionals who believe in providing ethical and quality services to Government customers. Our leadership team is composed primarily of Veterans who are now serving in a corporate environment rather than in uniform. Our customer's missions become our own and we are committed to working as a team to achieve success. Because of the depth and experiences of our corporate leadership, we can assure all our customers that "we will do what we say we can do" and will focus on our customer's missions rather than corporate goals. Our business model is based on a personal commitment from our leaders to maintain contact with our customers to continually and consistently gauge our performance. Yorktown Systems Group was founded on the idea that providing quality and ethical services with a laser focus on our customer's goals is an effective long‑term business model. Our mission, therefore, is to help our customers meet their requirements and goals. The contractor will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractor's legal duty to furnish information. The Unconventional, LLC is a wholly‑owned subsidiary of Yorktown Systems Group, Inc.

Job Title

Fort Sill, OK - Fort Sill, OK 73503 US (Primary)

Job Description

Summary

Yorktown Systems Group is seeking a qualified Audio‑Visual Specialist to support the United States Army Fires Center of Excellence (USAFCoE), Enterprise Performance Management (EPM) office. The Audio‑Visual Specialist will provide technical and administrative coordination of all customer and Contractor generated IT work orders through the work order system, which is currently Army Enterprise Service Management Platform (AESMP).

Specific duties may include, but are not limited to:

• Provide daily onsite operational and sustainment support for installed classroom audiovisual equipment, including networking and TEAMS video conferencing for Fires Classroom Program (FCP) classrooms.
• Maintain a daily log of performance tasks, customer requests, and known issues; track and capture workload using the AESMP and SharePoint ticketing systems.
• Provide status reports of daily activities, recurring issues, and classroom maintenance; capture daily and weekly sustainment reporting requirements via the SharePoint ticketing system and FCPrepository.
• Perform monthly preventative maintenance on installed AV equipment by cleaning projectors and equipment cabinets, changing filters and projector lamps, and ensuring equipment is functional.
• Identify, troubleshoot, and resolve classroom equipment issues; replace parts as required and maintain accountability of equipment and repair parts.
• Serve as the classroom support representative for the FCP, maintaining routine communication with the COR and performing weekly inventory of shelf stock equipment.
• Maintain the common operating picture of all FCP classrooms and ensure they are fully functional and operating as designed.
• Enter sustainment tickets into the SharePoint ticketing system, monitor tickets until completion, and provide COR monthly reports of work completed or pending.
• Report daily issue of bulbs and repair parts by classroom, coordinate with FCP technical support to resolve issues, and restore classrooms to full functionality.
• Interpret audiovisual signal flow wiring diagrams and schematics and repair communication cabling as needed.
• Document shipping and receiving equipment repair or replacement parts; produce audio products for presentations, ceremonies, conferences, and other events and set up equipment for others to use.
• Receive requests for audiovisual equipment and set up to record ceremonies and events; conduct site surveys to determine power access, furniture arrangement, and speaker requirements.
• Determine quantity and configuration of equipment; pack, transport, install, adjust, maintain, and operate audiovisual equipment to support command events.
• Test systems before events, monitor output, and adjust mixers, filters, and equalizers to ensure high‑quality sound reproduction.
• Develop and manage the audiovisual loaner program by maintaining, issuing, and receiving equipment and provide instructions and briefings on the use of AV systems and instructional technology.
• Perform audiovisual setup for special events and respond to service requests within required timelines – two hours for classroom support and four hours for other requests.

Job Requirements

Required Qualifications:

• Associate’s degree in a related field or three (3) years of technically related field experience providing audiovisual support.
• InfoComm International Certification in Audiovisual Technology; CTS Installation certification preferred; certifications must remain current.
• Basic Crestron, AMX, Biamp, and Extron training within 120days of contract award (training at contractor’s expense).
• Basic knowledge of equipment settings for normal operation of audiovisual and information technology systems.
• Ability to lift/carry up to 50pounds and climb/work at heights of 20feet.Solid oral and written communication skills.

Clearance: Requires an Active SECRET Clearance

Travel: Some travel may be required

Job Type

Full‑Time

Exemption Type

Exempt

Category

Contractors

EEO STATEMENT

Yorktown Systems Group, Inc., and its wholly‑owned subsidiaries, are an Equal Opportunity Employer. No employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion, age, disability, marital status, pregnancy, sexual orientation, gender identity, genetic information, any other non‑merit‑based factor, or other characteristics protected by law. As part of the company's equal employment opportunity policy, Yorktown Systems Group, Inc., and its subsidiaries, will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. The Unconventional, LLC. is a wholly‑owned subsidiary of Yorktown Systems Group, Inc.