Audio Video Production Specialist

Associate Staffing; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Associate Staffing seeks a Video Conference Support Technician in New York to deliver premium AV and video conferencing support for executives and internal stakeholders on-site. You will manage on-site technical needs for meetings, mergers, and large events with calm professionalism.

Ideal candidates have 4+ years of enterprise AV experience, strong Webex/Zoom/Teams knowledge, and a production mindset to ensure flawless event execution under pressure.

Qualifications

• 4+ years of hands-on Audio/Visual experience in enterprise environments.
• Strong customer service with a calm, composed demeanor.
• Advanced experience with Webex (4+ years); solid knowledge of Zoom and Teams.
• Demonstrated live production support experience (A1/V1-level preferred).
• Ability to work under pressure and quickly resolve high-impact issues.
• Excellent interpersonal skills and professionalism.
• Flexible to work overtime as needed.

Responsibilities

• Provide high-touch AV and video conferencing support for executive meetings and large events.
• Support internal meetings, mergers, workshops, and other events with professionalism.
• Maintain poise under pressure during challenging situations.
• Collaborate with vendors and IT teams as needed.

Skills

AV expertise

Customer service

Interpersonal skills

Ability under pressure

Overtime flexibility

Calm demeanor

Education

Bachelor’s degree in technical field

CTS certification or equivalent

Tools

Webex

Zoom

Microsoft Teams

A1/V1 live support

Job description

The Company:
A prominent fortune 500 financial services firm with a nationwide network of independent financial advisors. This company offers an extensive selection of investment products and services to individuals, businesses, and institutions, with a strong emphasis on utilizing innovation and technology to cultivate client relationships.

Overview

Join a premier financial servicesorganization as a Video Conference Support Technician and play a key role in providing high-touch, white-glove AV and video conferencing support for executives and internal stakeholders. In this mission-critical onsite position, you will support internal meetings, mergers, workshops, and other large-scale events with professionalism, precision, and a calm demeanor under pressure.

Required Skills

• 4+ years of hands-on Audio/Visual experience in enterprise environments.
• Strong customer service skills with a calming and composed demeanor.
• Advanced experience with Webex (4+ years), along with solid knowledge of Zoom and Microsoft Teams.
• Demonstrated experience in live production support (A1/V1-level support preferred).
• Ability to work under pressure and quickly resolve high-impact technical issues.
• Excellent interpersonal skills and professionalism.
• Flexible to work overtime as needed.

Nice to Have Skills

• Vendor management experience related to AV or IT services.
• Bachelor’s degree in a technical or related field.
• CTS (Certified Technology Specialist) certification or equivalent.

Preferred Education and Experience

Bachelor’s degree in a technical or related field. CTS (Certified Technology Specialist) certification or equivalent.

Other Requirements

• Must have a white-glove service approach with confidence and poise.
• Adaptable to changing environments, especially during merger or integration activities.
• Strong production mindset including sound, lighting, and live event execution.
• The position may involve working with executives under pressure and staying calm during challenging situations.

Equal Opportunity Employer

Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds.