Audio Production Specialist (Intern / Fixed Term)

OverDrive - Rakuten Group; Cleveland, Northern (OH, KY); Hybrid; USD 15,000 - 21,000; Part time

Job summary

The Audio Production Specialist at OverDrive - Rakuten Group will operate in a hybrid Columbus area schedule, performing audio file processing and MediaMarkers data-entry. The role supports supplier communications and archival tasks, with a defined end date for the internship.

Responsibilities include handling ticket-tracked questions, updating processing records, escalating issues to the Content Metadata Services Team, and timely completion of audio file tasks while maintaining documentation

Qualifications

• High School Diploma.
• 0-3 years of related digital media and inventory experience.
• Proficient in Microsoft Office.

Responsibilities

• Coordinate with suppliers to resolve file questions and track requests via a ticket system.
• Enter table of contents information (MediaMarkers) into the OverDrive database.
• Identify and escalate supplier content issues to Content Metadata Services for resolution.
• Process new and revised audio files within team timelines.
• Archive, store, and retrieve titles as needed.

Skills

Data entry

Attention to detail

Communication

Independent work

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

This position will require you to be in the Greater Cleveland, OH Area We are presently in a hybrid schedule, 2 days on campus and 3 days WFH This opportunity is structured as a temporary internship/fixed-term role with a defined end date.

The Audio Production Specialist's responsibilities include creating MediaMarkers, processing audio files, maintaining accurate processing records, ensuring documentation remains up to date, and addressing issues reported with audio files.

Responsibilities:

• Work with suppliers to address questions and/or issues with files, utilizing a support ticket management system to track asset deliveries and requests.
• Data entry of table of contents information (MediaMarkers) into the OverDrive database.
• Identify and elevate issues with supplier content to the Content Metadata Services Team for resolution.
• Process new and revised audio files within team timelines.
• Archive/store and retrieve titles.

Requirements:

• High School Diploma.
• 0-3 years of related digital media and inventory experience.
• Technical ability.
• Computer proficiency with Microsoft Office Suite.
• Detail oriented with strong spelling, typing, and technical aptitude.
• Ability to work through tasks independently and identify when assistance is needed.
• Professional and solution-oriented in communication with colleagues and suppliers.

OverDrive values diversity and is proud to be an equal opportunity employer.