Content Specialist

OverDrive; Cleveland (OH); Hybrid; USD 21,000 - 28,000; Part time

Job summary

OverDrive in Cleveland, OH is seeking a Content Specialist intern to support media processing and metadata tasks. You will create MediaMarkers, process audio files, and maintain processing records in a collaborative hybrid team.

The role emphasizes attention to detail, independent task execution, and strong communication with suppliers. This temporary internship offers hands-on experience in digital media workflow and inventory management within the OverDrive operations.

Qualifications

• High School Diploma
• 0-3 years of related digital media and inventory experience
• Technical ability
• Proficiency with Microsoft Office Suite
• Detail oriented with strong spelling, typing, and technical aptitude
• Ability to work independently and know when to seek help
• Professional and solution-oriented communication with colleagues and suppliers

Responsibilities

• Work with suppliers to address questions and/or issues with files using a ticket system
• Data entry of MediaMarkers into the OverDrive database
• Identify and elevate supplier content issues to the Content Metadata Services Team
• Process new and revised audio files within team timelines
• Archive/store and retrieve titles

Job description

This position will require you to be in the Greater Cleveland, OH Area

We are presently in a hybrid schedule, 2 days on campus and 3 days WFH

This opportunity is structured as a temporary internship/fixed-term role with a defined end date.

The Content Specialist's responsibilities include creating MediaMarkers, processing audio files, maintaining accurate processing records, ensuring documentation remains up to date, and addressing issues reported with audio files.

Responsibilities:

• Work with suppliers to address questions and/or issues with files, utilizing a support ticket management system to track asset deliveries and requests.
• Data entry of table of contents information (MediaMarkers) into the OverDrive database.
• Identify and elevate issues with supplier content to the Content Metadata Services Team for resolution.
• Process new and revised audio files within team timelines.
• Archive/store and retrieve titles.

Requirements:

• High School Diploma.
• 0-3 years of related digital media and inventory experience.
• Technical ability.
• Computer proficiency with Microsoft Office Suite.
• Detail oriented with strong spelling, typing, and technical aptitude.
• Ability to work through tasks independently and identify when assistance is needed.
• Professional and solution-oriented in communication with colleagues and suppliers.

OverDrive values diversity and is proud to be an equal opportunity employer.