Audience & Experience Marketing Manager

Christie; Orlando (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Opportunity to help shape a customer-focused marketing function

Direct involvement in high-value global client relationships

Collaborative work environment

Autonomy and strategic influence

Job summary

Christie Lites is seeking an Audience & Experience Marketing Manager in Orlando, Florida. This role focuses on developing customer engagement strategies aimed at enhancing long-term client relationships and the overall client experience.

The ideal candidate will have experience in experiential marketing and customer engagement, with a strong ability to design and manage initiatives that foster client interactions. The role emphasizes collaboration with cross-functional teams to align with client needs and improve the customer journey.

Qualifications

• Experience in experiential marketing, customer engagement, hospitality, live events, or relationship-driven B2B environments.
• Ability to build and maintain long-term professional relationships.
• Experience managing customer-focused programs, events, or engagement initiatives.

Responsibilities

• Develop a strong understanding of Christie Lites' client base, including customer behaviors and operational challenges.
• Design and execute customer engagement initiatives, including events and personalized touchpoints.
• Identify opportunities to improve the client experience and reduce friction across the customer journey.
• Partner with leadership, sales, and operations teams to align strategies with client needs.
• Support relationship-focused communication and audience engagement initiatives globally.

Skills

Experiential marketing

Customer engagement

Relationship-building

Event management

Job description

Christie Lites is seeking an Audience & Experience Marketing Manager to support the development and execution of customer engagement strategies focused on strengthening long-term client relationships and enhancing the overall client experience.

This is not a traditional demand generation or content-focused marketing role. The position is centered on relationship-driven marketing, audience engagement, and customer experience development.

Key Responsibilities

• Develop a strong understanding of Christie Lites? client base, including customer behaviors, operational challenges, and relationship dynamics
• Design and execute customer engagement initiatives, including events, VIP experiences, and personalized touchpoints
• Identify opportunities to improve the client experience and reduce friction across the customer journey
• Partner cross-functionally with leadership, sales, and operations teams to align engagement strategies with client needs
• Support relationship-focused communication and audience engagement initiatives globally

Qualifications

• Experience in experiential marketing, customer engagement, hospitality, live events, or relationship-driven B2B environments
• Ability to build and maintain long-term professional relationships"
• Experience managing customer-focused programs, events, or engagement initiatives

This Role Is Not Focused On

• Demand generation or lead volume targets
• High-volume outbound marketing
• SEO or editorial-only content production
• Paid media campaign management

What Christie Lites Offers

• Opportunity to help shape a customer-focused marketing function
• Direct involvement in high-value global client relationships
• Collaborative and relationship-driven work environment
• Autonomy, creativity, and strategic influence within the organization