Attractions Operator

Hersheypark; Hershey (PA); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

FREE admission and parking

Discounts on food & shopping

Job summary

Hersheypark is hiring for an Attraction Operations role in Hershey, PA. As an Attractions Operator, you will learn and enforce safety requirements while delivering a hospitable guest experience at the park.

You will greet guests, answer questions, and help direct them to rides. The job requires working outdoors in varied weather, with a focus on safety and teamwork to ensure smooth operations.

Qualifications

• Must be 16 years of age or older on the date of applying.
• This position is designated as Safety Sensitive and requires successful completion and passing of a pre-employment drug test.
• Ability to work outdoors, in varied weather conditions, and in a fast-paced environment.

Responsibilities

• Operate attractions in a safe and efficient manner and enforce safety guidelines.
• Initiate positive guest interactions and guide guests to ride areas.
• Provide excellent customer service and answer questions related to the attraction.
• Direct guests to and from the ride area and assist in loading/unloading of rides.
• Check safety restraints and deliver safety speeches using a microphone.
• Perform other duties as assigned.

Skills

Customer service

Verbal communication

Nonverbal communication

Teamwork

Basic math

Safety awareness

Job description

Location: Hersheypark Entertainment Complex, Hershey, PA 17033, USA

Description

Hersheypark amusement park spans 121 acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

Attractions Operators are responsible for the safe and hospitable operation of all of the attractions at Hersheypark. This position is responsible for learning, retaining, and enforcing all departmental safety requirements while creating a friendly and hospitable environment for all of our guests.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID

Job Duties

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Adhere to attraction standard operating procedures, operate attractions in a safe and efficient manner, and enforce attraction safety guidelines*
• Initiate positive guest interactions by maintaining a thorough working knowledge of Hersheypark guest programs including the Attraction Accessibility and Fast Track Pass programs
• Provide excellent customer service to the guests of the Hersheypark by greeting guests and answering questions related to the attraction*
• Direct guests to and from the ride area and assist in loading and unloading of rides, which can include assisting guests in or out of rides as needed*
• Physically check safety restraints to ensure they are in the correct and locked position*
• Provide safety speeches to guests by using a microphone*
• Perform other duties as assigned

Qualifications

Must be 16 years of age or older on the date of applying

This position is designated as Safety Sensitive and requires successful completion and passing of a pre-employment drug test

Knowledge, Skills, and Abilities

• Must work well with other employees and be able to interact with guests in a fast-paced environment
• Complete basic math without using a calculator
• Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines
• Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into microphones and radios
• Must have the ability to effectively communicate nonverbally, including maintaining eye contact and giving/receiving safety hand signals
• Must have the ability to comprehend instructions (verbal, demonstrated, and/or written) and retain information

Job Demands

Must be able to work flexible hours including evenings, weekends, and holidays

Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors.

Physical requirements include the ability to stand (for up to five hours at a time), walk, bend at the waist and knees and have repeated manual dexterity, reach above shoulder level, and the ability to push, pull, and lift up to thirty-five (35) pounds without assistance

Must be comfortable with potential exposure to bodily fluids and other spills

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Equal Opportunity Statement

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.