Haunted Attractions Attendant

Hersheypark; Hershey (PA); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Free admission to Hersheypark

Discounts on food and shopping

Job summary

Hersheypark is looking for a part-time Haunted Attractions Attendant to ensure guest safety and provide exceptional customer service during Dark Nights. As part of a dynamic team, you will address safety concerns, assist disoriented guests, and maintain a clean work environment. Must be friendly, upbeat, and able to handle stressful situations. Requirements include being at least 16 years old and passing a pre-employment drug test. Enjoy perks like free admission and discounts after receiving your Employee ID.

Qualifications

• Must be 16 years of age or older.
• Must pass a pre-employment drug test.
• Ability to work in a fast-paced environment.

Responsibilities

• Maintain safety and enforce rules in haunted house attractions.
• Direct frightened guests to the nearest exit.
• Provide excellent customer service to guests.

Skills

Effective communication

Customer service

Ability to handle emergencies

Positive attitude

Job description

Hersheypark Entertainment Complex

Hershey, PA 17033, USA

Description

Hersheypark amusement park spans 121 acres and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

As a Haunted Attractions Attendant, you will ensure our guests and actors are safe throughout their experience at a Dark Nights haunted house attraction.

As a Part‑Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties

• Maintain safety by addressing safety concerns and enforcing rules in attraction queues, haunted house attractions, and scare zones*
• Ensure efficient and consistent guest movement throughout haunted house attractions. Assist guests who may become frightened or disoriented while inside the haunted house attraction by directing them to the closest exit*
• Assist in maintaining the overall safety of all guests, co‑workers, and performers within the haunted house attraction*
• Assists supervisors, fellow attendants, and guests with standard operational procedures, including providing direction during emergency situations*
• Provide excellent customer service to the guests of Hersheypark by greeting guests and answering questions related to the attraction*
• Keep a safe and clean work area
• Perform other duties as assigned

Qualifications

Must be 16 years of age or older on the date of applying

This position is designated as Safety Sensitive and requires successful completion and passing of a pre‑employment drug test.

Knowledge, Skills, and Abilities

Must be friendly, upbeat, work well with other employees, and be able to interact with our guests in a fast‑paced environment

Must be able to handle stressful working conditions, emergencies, and accept a high degree of accountability

Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into radios

Must have the ability to comprehend instructions (verbal, demonstrated, and/or written) and retain information

Must have the ability to safeguard confidential information

Must have the ability to look after company assets, including radios, earpieces and assets

Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines

Job Demands

Must be able to work weekends throughout September and October and attend any associated training required for the position

Must be able to work flexible hours and shifts, including afternoons and evenings

Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work varies between indoors and outdoors based on the assigned position

Physical requirements include the ability to stand (for up to six hours at a time) and walk.

May be required to work in dark, tight spaces that have multiple different sensory elements, including lighting effects, loud noises, artificial scents, and fog elements.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.