Fun Mountain Attendant

Bass Pro Outdoor World; Ridgedale (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Job summary

Bass Pro Outdoor World is seeking staff to assist at Big Cedar Lodge Fun Center, ensuring safe and enjoyable experiences for guests across laser tag, bowling, ropes course, and go-kart operations.

The role requires a high school diploma or equivalent, an outgoing personality, and a commitment to customer service. Availability nights, weekends, and holidays is required; transportation to the workspace is expected.

Qualifications

• Outgoing personality with a willingness to provide excellent guest service.
• Ability to read and interpret safety rules and procedures.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Operate indoor attractions year-round for a positive guest experience.
• Operate outdoor attractions during peak seasons with consistent guest service.
• Perform front desk duties including transactions and closing paperwork.
• Maintain clean, safe spaces and respond to guest inquiries.
• Assist with holiday activities and ensure reliable transportation to work.

Skills

Customer service

Teamability

Safety awareness

Education

High School Diploma or Equivalent

Job description

POSITION SUMMARY

To assist all aspects of Big Cedar Lodge Fun Center. Including but not limited to laser tag, bowling, ropes course, and go-cart track other activities. The primary responsibility is to ensure the areas overseen provide our guests with a safe and enjoyable experience.

ESSENTIAL FUNCTIONS

• Operate indoor attractions year-round with consistency for positive guest experience.
• Operate outdoor attractions during peak season(s) with consistency for positive guest experience.
• Capable of participating in attraction operation including elevated and confined spaces.
• Availability during nights, weekends and holidays is a must.
• Perform front desk duties such as handling credit card transactions, keeping up with a waitlist, and filling out closing paperwork.
• Wiping down, sweeping and moping lanes in the bowling alley.
• Standing for extended periods of time.
• Walking regularly to ensure space is in proper use and condition.
• Maintain a clean environment for guests and associates.
• Enhance guest experience through excellent customer service.
• Assist with implementation of various activities for guests throughout all major holidays.
• Possess reliable transportation to and from workspace.

EXPERIENCE/QUALIFICATIONS

• Minimum Degree Required: High School Diploma or Equivalent
• Outgoing personality and willingness to provide excellent customer service to guests

KNOWLEDGE, SKILLS, AND ABILITY

• Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups, guests, and associates of the organization.
• Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Availability - Must be available to work nights, weekends, and holidays and understand the importance of working a scheduled shift, especially during black-out periods.
• Work Environment - The work environment characteristics described here are representative of those an associate may encounter while performing the essential functions of the job position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate may be exposed to outside weather conditions. This associate is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is moderate. Associates are regularly exposed to multiple noises and flashing lights in the arcade.
• Other Skills and Abilities - The ability to work well in a team environment and prioritize a sense of urgency and real concern for overall guest satisfaction. Participate in team building events/activities on a regular basis.

PHYSICAL REQUIREMENTS

• Regularly walks, and stands.
• Seldom/Never sits, does computer work, or lifts up to 50 lbs.

INDEPENDENT JUDGEMENT

Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

Part Time Benefits Summary

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!

Equal Opportunity Employer Statement

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Big Cedar Lodge