Fun Mountain Attendant

Big Cedar Lodge; Ridgedale (MO); On-site; USD 17,000 - 21,000; Part time

Job summary

Big Cedar Lodge is seeking a friendly, hands-on attendant to assist at the Fun Center (laser tag, bowling, ropes course, and go-cart track). You will help provide a safe and enjoyable guest experience across indoor and outdoor attractions.

Responsibilities include operating attractions year-round, handling front desk tasks such as credit card transactions and waitlists, keeping lanes clean, and assisting with holiday activities. Availability nights, weekends, and holidays is a must.

Qualifications

• Outgoing personality and willingness to provide excellent customer service to guests.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Availability to work nights, weekends, and holidays and understand the importance of working a scheduled shift.

Responsibilities

• Operate indoor attractions year-round with consistency for positive guest experience.
• Operate outdoor attractions during peak season(s) with consistency for positive guest experience.
• Capable of participating in attraction operation including elevated and confined spaces.
• Assist with front desk duties such as handling credit card transactions, keeping up with a waitlist, and filling out closing paperwork.
• Maintain a clean environment for guests and associates.
• Enhance guest experience through excellent customer service.
• Assist with implementation of various activities for guests during holidays.

Skills

Customer service

Teamwork

Communication

Problem solving

Safety awareness

Education

High School Diploma or Equivalent

Job description

POSITION SUMMARY

To assist all aspects of Big Cedar Lodge Fun Center. Including but not limited to laser tag, bowling, ropes course, and go-cart track other activities. The primary responsibility is to ensure the areas overseen provide our guests with a safe and enjoyable experience.

ESSENTIAL FUNCTIONS

• Operate indoor attractions year-round with consistency for positive guest experience.
• Operate outdoor attractions during peak season(s) with consistency for positive guest experience.
• Capable of participating in attraction operation including elevated and confined spaces.
• Availability during nights, weekends and holidays is a must.
• Perform front desk duties such as handling credit card transactions, keeping up with a waitlist, and filling out closing paperwork.
• Wiping down, sweeping and moping lanes in the bowling alley.
• Standing for extended periods of time.
• Walking regularly to ensure space is in proper use and condition.
• Maintain a clean environment for guests and associates.
• Enhance guest experience through excellent customer service.
• Assist with implementation of various activities for guests throughout all major holidays.
• Possess reliable transportation to and from workspace.

EXPERIENCE/QUALIFICATIONS

• Minimum Degree Required: High School Diploma or Equivalent
• Outgoing personality and willingness to provide excellent customer service to guests

KNOWLEDGE, SKILLS, AND ABILITY

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:

• Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups, guests, and associates of the organization.
• Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Availability – Must be available to work nights, weekends, and holidays and understand the importance of working a scheduled shift, especially during black-out periods.
• Work Environment – The work environment characteristics described here are representative of those an associate may encounter while performing the essential functions of the job position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate may be exposed to outside weather conditions. This associate is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is moderate. Associates are regularly exposed to multiple noises and flashing lights in the arcade.
• Other Skills and Abilities – The ability to work well in a team environment and prioritize a sense of urgency and real concern for overall guest satisfaction. Participate in team building events/activities on a regular basis.

PHYSICAL REQUIREMENTS

Regularly walks, and stands.

Seldom/Never sits, does computer work, or lifts up to 50 lbs.

INDEPENDENT JUDGEMENT

Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

Part Time Benefits Summary

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

We will be accepting applications on an ongoing basis.

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Big Cedar Lodge