Attractions Associate

Fort Worth Zoo; Fort Worth (TX); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Free zoo admission

Eight complimentary tickets per year

Discounts on food

Discounts on merchandise

Discounts on attractions

Discounts on programs

Job summary

Fort Worth Zoo is seeking an Attractions Associate to support rides, games, entertainment and attractions operations. The position involves selling attraction tickets, monitoring rides, and helping ensure guest safety while maintaining a fun, family-friendly environment.

Starting pay rate is $14.75 per hour. Applicants must be 16 or older and should be prepared to work weekends and holidays, outdoors in varying weather, and to follow all safety procedures and park rules.

Qualifications

• Must be sixteen (16) years of age or older.
• Possess skills to operate basic office equipment.
• Computer knowledge in Windows programs.
• Prior cash handling experience desirable.

Responsibilities

• Work as an attendant and follow standard operating procedures in the following areas: Train, Carousel, Playbarn, Safari Splash water park.
• Provide exceptional customer service to all Zoo guests.
• Follow and adhere to all established safety standards and policies.
• Operate cash register and follow established Zoo cash handling procedures.
• Maintain appearance and cleanliness of attractions areas.
• Assist guests loading and unloading from rides.
• Assist guests entering and exiting attractions.

Skills

Customer service

Cash handling

Office equipment

Windows computer knowledge

Tools

Cash register

Job description

Attractions Associate

Must be 16 years old or older to apply.

Starting Pay Rate $14.75

Perks

Zoo perks include free admission to the Zoo, eight complimentary tickets per year to give to friends and family and discounts on food, merchandise, attractions, admission, and programs.

Summary

This position assists in all operational aspects of the Zoo's rides, games, entertainment, and attractions. Daily tasks include selling attractions tickets, monitoring rides and attractions, ensuring the safety of all guests and assisting in keeping the park a fun, friendly, family environment.

Essential Duties and Responsibilities

• Work as an attendant and follow standard operating procedures in the following areas:
  • Train
  • Carousel
  • Playbarn
  • Safari Splash water park
• Provide exceptional customer service to all Zoo guests
• Follow and adhere to all established safety standards and policies
• Operate cash register and follow established Zoo cash handling procedures
• Maintain appearance and cleanliness of attractions areas
• Assist guests loading and unloading from rides
• Assist guests entering and exiting attractions

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must be sixteen (16) years of age or older
• Possess skills to operate basic office equipment
• Computer knowledge in windows programs

Education and/or Experience

• Prior cash handling experience desirable

Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or or move up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This position may involve prolonged periods in inclement weather.

All staff will be subject to exposure to the weather elements, including excessively hot or cold temperatures.

• Team oriented environment
• Ability to work irregular hours (holidays and weekends)
• Ability to work special events and functions as required
• Ability to work outdoors in heat, cold and inclement weather

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.

*Scheduled hours may fluctuate due to park attendance, weather and/or business needs.