Attractions Attendant

Family-Entertainment-Group; San Francisco (CA); On-site; USD 25,000 - 30,000; Part time

Job summary

Family Entertainment Group is seeking an Attraction Attendant to deliver safe, engaging experiences at our parks. This entry-level role emphasizes guest service, safety, and reliable operation of attractions.

You will greet guests, operate and monitor rides, complete safety checklists, and keep areas clean while following supervisor directions. Training is provided, and high school diploma preferred.

This on-site position offers a collaborative team environment in the San Francisco area.

Qualifications

• High School Diploma or Equivalent preferred, but not required.
• Entry-level position—training will be provided.

Responsibilities

• Greet guests and determine their needs.
• Operate, open, and close assigned attractions in accordance with safety and operational guidelines.
• Complete and document all required attraction safety and operational checklists.
• Ensure guests meet attraction guidelines before entry and secure all safety devices prior to operation.
• Monitor attractions throughout ride cycles for safety compliance.
• Address guest issues and enforce rules in a professional and courteous manner.
• Assist guests on and off attractions and thank them for their visit.
• Maintain cleanliness of attractions and surrounding areas.
• Dispose of trash and perform cleaning tasks as required.
• Report any attraction deficiencies or safety concerns immediately to a supervisor.
• Perform other duties as assigned by the Shift Supervisor or Manager on Duty

Education

High School Diploma or Equivalent

Job description

About Us

Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S

Position Summary

The Attraction Attendant is responsible for providing an exceptional guest experience by ensuring the safe, efficient, and enjoyable operation of attractions within the park. This entry-level role focuses on maintaining safety standards, delivering outstanding customer service, and ensuring each guest leaves with a positive and memorable experience.

Key Responsibilities

• Greet guests and determine their needs.
• Operate, open, and close assigned attractions in accordance with safety and operational guidelines.
• Complete and document all required attraction safety and operational checklists.
• Ensure guests meet attraction guidelines before entry and secure all safety devices prior to operation.
• Monitor attractions throughout ride cycles for safety compliance.
• Address guest issues and enforce rules in a professional and courteous manner.
• Assist guests on and off attractions and thank them for their visit.
• Maintain cleanliness of attractions and surrounding areas.
• Dispose of trash and perform cleaning tasks as required.
• Report any attraction deficiencies or safety concerns immediately to a supervisor.
• Perform other duties as assigned by the Shift Supervisor or Manager on Duty

Requirements

Qualifications

• High School Diploma or Equivalent preferred, but not required.
• This is an entry-level position—training will be provided.

Family Entertainment Group is an equal opportunity employer.