Merchandise Associate

Fort Worth Zoo; Fort Worth (TX); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Free Zoo admission

Eight complimentary tickets per year

Discounts on food, merchandise, <rest>

Job summary

Fort Worth Zoo is seeking a Merchandise Associate to assist in all operational aspects of the Merchandise Department. The role supports guest service, merchandising displays, and POS transactions in a fast-paced zoo environment.

Starting pay rate is $14.75 per hour. Must be 16 years or older and available 5 days a week including weekends. Prior retail and cash handling experience are desirable, and candidates should enjoy working with the public.

Qualifications

• Must be sixteen (16) years of age or older.
• Ability to work 5 days a week, including weekends.
• Ability to operate basic office equipment.
• Prior retail experience desirable.
• Prior cash handling experience desirable.
• Experience working independently.
• Experience working courteously with the public.

Responsibilities

• Meet and greet each guest
• Open and close assigned merchandise locations
• Maintain cleanliness and appearance of facilities and grounds
• Insure work area is safe for staff and guests
• Operate point of sale equipment as required
• Maintain inventory levels in assigned location to prevent out of stock situations
• Complete merchandise transfer paperwork
• Maintain stock organization on all back stock areas
• Maintain highest level of guest satisfaction
• Maintain point of purchase displays at assigned locations

Skills

Guest service

Cash handling

Independent work

Public interaction

Job description

Merchandise Associate

Must be 16 years old or older to applyStarting Pay Rate $14.75

Perks:

Zoo perks include free admission to the Zoo, eight complimentary tickets per year to give to friends and family and discounts on food, merchandise, attractions, admission and programs.

Summary:

This position assists in all operational aspects of the Merchandise Department on an ongoing basis.

Essential Duties and Responsibilities:

• Meet and greet each guest
• Open and close assigned merchandise locations
• Maintain cleanliness and appearance of facilities and grounds
• Insure work area is safe for staff and guests
• Operate point of sale equipment as required
• Maintain inventory levels in assigned location to prevent out of stock situations
• Complete merchandise transfer paperwork
• Maintain stock organization on all back stock areas
• Maintain highest level of guest satisfaction
• Maintain point of purchase displays at assigned locations

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must be sixteen (16) years of age or older
• Ability to work 5 days a week, including weekends
• Ability to operate basic office equipment

Education and/or Experience:

• Prior retail experience desirable
• Prior cash handling experience desirable
• Experience working independently
• Experience working courteously with the public

Physical Demands:

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Team oriented environment
• Ability to work irregular hours (holidays and weekends)
• Ability to work special events and functions as required
• Ability to work outdoors in heat, cold and inclement weather

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.

• Scheduled hours may fluctuate due to park attendance, weather and/or business needs.