Attorney Network Admin & Client Services Coordinator

Countrywide Pre-Paid Legal Services, Inc.; Cherry Hill Township (NJ); On-site; USD 42,000 - 68,000; Full time

Job summary

Countrywide Pre-Paid Legal Services, Inc. is seeking an Administrative/Customer Service/Attorney Network Administrator in Cherry Hill, NJ. The role requires handling calls, coordinating with attorneys, and managing our attorney network in a fast-paced, client-focused environment.

The position offers a full-time schedule with opportunities to learn and grow within a small entrepreneurial company, emphasizing professional communication and solid follow-up skills.

Qualifications

• 2 - 3 years Administrative or Legal or Paralegal or Customer Service Experience required
• Ability to plan and organize
• Understanding of Customer Relationship Management software
• Must be able to handle multiple tasks in a fast-paced environment
• Excellent verbal and written communication skills
• Working knowledge of Microsoft Word, Excel, Access, PowerPoint, LinkedIn and social media sites

Responsibilities

• Answer inbound and outbound calls and provide customer service
• Communicate with attorneys and manage the attorney network
• Provide exceptional account management services to clients, employees, and law firms
• Demonstrate problem resolutions and professional written/verbal communication

Job description

Countrywide Pre-Paid Legal Services, Inc. is seeking an Administrative/Customer Service/Attorney Network Administrator in Cherry Hill, NJ. The role requires handling calls, coordinating with attorneys, and managing our attorney network in a fast-paced, client-focused environment.

The position offers a full-time schedule with opportunities to learn and grow within a small entrepreneurial company, emphasizing professional communication and solid follow-up skills.