Attendant - RV Park

Bally's Interactive; East St. Louis (IL); On-site; USD 19,000 - 27,000; Full time

Job summary

Bally's Interactive location in Illinois seeks a hospitality-oriented associate to handle guest interactions, POS transactions, and basic reservations. You will keep the shop tidy, learn register systems, assist guests with local attractions, and address concerns with a friendly, professional demeanor.

The role emphasizes safety, record-keeping, and dependable presence in a 24/7 hospitality setting; prior service experience is valued.

Qualifications

• High school diploma or GED completed.
• Ability to communicate effectively in English with guests.
• Experience in customer service or hospitality preferred.

Responsibilities

• Stocking and maintaining neat store presentation as directed.
• Conduct Point-of-Sale transactions correctly.
• Learn reservation system and computer registers.
• Engage guests about local attractions and answer questions.
• Resolve customer complaints promptly and professionally.
• Keep store, restrooms, showers and laundry areas clean.
• Report safety hazards or maintenance issues to supervisor.
• Return Lost/Found items to security and maintain records.

Skills

Verbal English communication

Customer service

Education

High School Diploma/GED

Job description

Responsibilities:

• May be assigned to the RV Park or the RV Mini-Mart
• Ensure items are stocked neatly and in a timely manner as directed
• Conduct Point-of-Sale transactions correctly
• Must be able to learn reservation system and computer registers
• Able to learn and converse with guests about local tourist attractions
• Resolve any customer complaints or concerns in a timely, efficient manner
• General cleaning of store, restrooms, shower facility, and laundry facility as needed
• Report any safety hazards or maintenance issues immediately to your supervisor
• Return any Lost/Found items to security
• Responsible for correctly maintaining records of work completed
• Follow all safety standards as instructed
• Must be able to apply knowledge gained from training, education and work experience
• Must be friendly and courteous at all times
• Able to satisfactorily complete assignable work requested by the Hotel Supervisor and the Director of Hotel Operations
• Other duties as assigned

Qualifications:

• High School Diploma/GED
• Similar work experience
• Able to effectively communicate verbally in English
• Must be able to obtain and maintain an Illinois Gaming License

WORKING ENVIRONMENT & PHYSICAL EFFORTS

• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoor under controlled temperatures.
• Frequent: sitting with repetitive movement of fingers, legs, arms, and hands, walking, reaching, and lifting up to 10 pounds
• Occasional: Kneeling, pulling, pushing and lifting up to 50 pounds
• Speech and Vision abilities are required

The target salary rate: $16.50 per hour