Attendant - EVS Cleaner

Casino Queen; East St. Louis (IL); On-site; USD 18,000 - 25,000; Full time

Job summary

Casino Queen in East St. Louis, IL is hiring for an on-site Full-Time Environmental Services position. The role focuses on guest relations, maintaining clean areas around slot machines, bars, floors and restrooms, and following safety procedures.

You will work a flexible schedule including nights, weekends, and holidays to support 24/7 operations. The position emphasizes teamwork, excellent guest service, and professional demeanor in interactions with guests and team members.

Qualifications

• High school diploma or GED preferred.
• Strong teamwork and interpersonal skills.
• Excellent written and verbal communication.

Responsibilities

• Build guest relations by engaging guests and making them feel welcome.
• Clean all areas and maintain cleanliness of machines, floors and restrooms.
• Use cleaning chemicals safely and in accordance with instructions.
• Respond to guest calls promptly and professionally; follow up on issues.
• Adhere to company policies, regulations, and safety procedures.

Skills

Guest service

Teamwork

Interpersonal skills

Written communication

Verbal communication

Professional demeanor

Education

High School Diploma or GED

Job description

Job Category: Operations - Environmental Services

Requisition Number: ATTEN011889

• Posted : August 27, 2026
• Full-Time
• On-site

Locations

Showing 1 location

East Saint Louis, IL 62201, USA

Description

Responsibilities:

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Clean all slot machines, floors, windows, walls, stairs, and elevators in front and back of house areas.
• Vacuum all floors in front and back of house areas. Clean, disinfect, and restock all restrooms in front and back of house areas.
• Mop floors around the bars, restrooms, and entrances in front and back of house areas.
• Remove all trash and debris from machines, floors, and trash cans in front and back of house areas and empty all trash and debris in the outside dumpsters.
• Use all cleaning chemicals and equipment safely and in accordance with manufacturer instructions.
• Answer all calls promptly and professionally.
• Participate in routine drills as assigned.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Qualifications:

• A high school diploma or GED equivalent is preferred
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.

WORKING ENVIRONMENT & PHYSICAL EFFORTS

• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoors under controlled temperatures.
• Occasional exposure to outdoor climates
• Required to walk and stand; use hands to finger, handle, or feel objects, tools, and controls; reach with hands and arms; stoop, kneel, crouch, and bend; climb; and talk and hear. The team member must frequently lift and/or move up to 50 pounds, including overhead lifting. The team member may lift and/or move up to 100 pounds with assistance. The team member will occasionally be required to climb a ladder.
• Speech and Vision abilities are required.

Target Salary: $15.50 per hour

Qualifications

Skills

Preferred

Communication

Novice

Detail Oriented

Novice

Novice

Behaviors

Preferred

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Team Player

: Works well as a member of a group

Motivations

Preferred

Self-Starter

: Inspired to perform without outside help

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.