Attendant Golf Shop

Invited; Deerfield (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic company in the hospitality industry as a Golf Shop Attendant. This role involves promoting golf and providing exceptional service to members and guests. You'll manage shop operations, handle customer inquiries, and maintain inventory while ensuring a welcoming environment. An established leader in private clubs, this opportunity allows you to be part of an inclusive team that values relationships and enhances the member experience. If you have a passion for customer service and golf, this position is perfect for you.

Qualifications

• Experience in customer service is essential for this role.
• Basic knowledge of golf is required to assist members.

Responsibilities

• Provide friendly service and manage golf shop operations.
• Handle cash transactions and maintain inventory levels.

Skills

Customer Service

Basic Golf Knowledge

Education

High School Diploma or Equivalent

Job description

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Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and over 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary

The Golf Shop Attendant is responsible for promoting the game of golf and the Club while providing the Three Steps of Service to the Members and guests. Responsible for providing quality service, ordering necessary merchandise, and managing the golf shop operations.

Day-to-Day Responsibilities:

• Provide efficient and friendly customer service throughout the pro shop, accurately ringing up charges and checking in all golfers prior to play. Handle cash transactions properly and meet all operational standards.
• Respond to inquiries and make tee times for Members and guests both in-person and over the phone. Focus on Members' and guests' needs while remaining calm, professional, and courteous at all times, even under pressure.
• Manage inventory controls, merchandise check-in, and organization of storage and display areas. Keep stock levels of items such as shirts, socks, gloves, hats, and balls adequately maintained.
• Assist with marshaling, starting, and outside services as needed and requested.
• Support the Head Golf Professional, General Manager, and Tournament Coordinators with shop duties.

About You

• Customer service experience and basic golf knowledge.
• Comfortable working in indoor and outdoor environments with exposure to extreme temperatures and humidity.
• High school diploma or equivalent.

Have more questions? Visit our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Follow us on social networks: LinkedIn, Instagram, Twitter, Facebook.

Invited is an Equal Employment Opportunity Employer.

The job posting outlines the general requirements for this position and is not an exhaustive list of duties, responsibilities, or requirements. Additional duties may be assigned as needed to ensure smooth operation of the Club.