Attendant Golf Shop

Invited - ClubCorp; Boylston (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic company in the hospitality industry as a Golf Shop Attendant! In this role, you will promote the game of golf while delivering exceptional service to members and guests. Your responsibilities will include managing the golf shop, handling customer inquiries, and ensuring inventory levels are maintained. This position offers a unique opportunity to work in both indoor and outdoor environments, catering to golf enthusiasts. If you are passionate about customer service and have a basic knowledge of golf, this is the perfect opportunity for you to thrive in a supportive and inclusive team atmosphere.

Qualifications

• Experience in customer service is essential for this role.
• Basic knowledge of golf is required.

Responsibilities

• Provide friendly customer service and manage golf shop operations.
• Handle inquiries and make tee times for members and guests.
• Maintain inventory controls and assist with shop organization.

Skills

Customer Service

Basic Golf Knowledge

Education

High School Diploma or Equivalent

Job description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary:

The Golf Shop Attendant is responsible for promoting the game of golf and the Club while providing the Three Steps of Service to the Members and guests. Responsible for providing quality service, ordering necessary merchandise, and managing the golf shop operations.

Day-to-Day:

• Responsible for efficient and friendly customer service throughout the pro shop, accurately ringing up charges at the register and checking in all golfers prior to play. This also includes proper cash handling and meeting all standards of operation.
• Respond to inquiries and make tee times for Members and guests both in-person and over the phone. Focus attention on Members' and guests' needs while remaining calm, professional, and courteous at all times, even when under pressure.
• Responsible for inventory controls, merchandise check-in, and organization of storage and display areas. Keep up inventory levels of constantly stocked items (i.e., shirts, socks, gloves, hats, balls, etc.).
• Responsible for marshaling, starting, and outside services as needed and requested.
• Provide shop assistance to the Head Golf Professional, General Manager, and Tournament Coordinators.

About You:

• Customer service experience. Basic Golf Knowledge.
• You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.
• A high school diploma or equivalent.

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.