Attendant Golf Shop

Invited - ClubCorp; Akron (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Join Invited as a Golf Shop Attendant and play a key role in promoting golf and providing top-notch service to members and guests. This position involves managing golf shop operations, ensuring efficient customer service, and maintaining merchandise inventory, all while working in a dynamic club environment.

Responsibilities

• Provide friendly customer service in the pro shop and manage transactions.
• Handle inquiries and reserve tee times for Members and guests.
• Maintain inventory records and organize merchandise.
• Assist with marshaling and supporting golf professionals as needed.

Skills

Customer service experience

Basic Golf Knowledge

Job description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited !

Job Summary:

The Golf Shop Attendant is responsible for promoting the game of golf and the Club while providing the Three Steps of Service to the Members and guests. Responsible for providing quality service, ordering necessary merchandise, and managing the golf shop operations.

Day-to-Day:

• Responsible for efficient and friendly customer service throughout the pro shop, accurately ringing up charges at the register and checking in all golfers prior to play. This also includes proper cash handling and meeting all standards of operation.
• Respond to inquiries and make tee times for Members and guests both in-person and over the phone. Focus attention on Members' and guests' needs while remaining calm, professional, and courteous at all times, even when under pressure.
• Responsible for inventory controls, merchandise check-in, and organization of storage and display areas. Keep up inventory levels of constantly stocked items (i.e., shirts, socks, gloves, hats, balls, etc.).
• Responsible for marshaling, starting, and outside services as needed and requested.
• Provide shop assistance to the Head Golf Professional, General Manager, and Tournament Coordinators.

About You:

• Customer service experience. Basic Golf Knowledge.
• You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

About the company

Invited (ClubCorp) is a privately held American corporation based in Dallas and is the largest owner and operator of private golf and country clubs in the country. It owns or operates more than 200 golf and country clubs and business, sports and alumni clubs worldwide ClubCorp is now Invited.

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