EVS Attendant - 2nd Shift - Full Time

Northfield Park Racino; Kentucky; On-site; USD 30,000 - 35,000; Full time

Job summary

Northfield Park Racino in Kentucky is seeking an EVS Attendant to ensure the cleanliness of the property. This role involves performing various cleaning duties, maintaining high standards in the casino and public areas, and providing friendly service to guests.

Applicants should have at least 6 months of relevant experience in cleaning or customer service, along with a high school diploma or GED. The role requires effective communication skills and a commitment to maintaining a professional appearance.

Qualifications

• 6+ months of relevant experience in general cleaning or customer-facing roles.
• Preferred general cleaning experience in a resort or hospitality environment.
• Ability to communicate effectively in English.

Responsibilities

• Perform cleaning duties throughout the property.
• Maintain cleanliness in all required areas.
• Offer professional guest services exceeding expectations.

Skills

Customer service skills

Effective communication

Attention to detail

Education

High School Diploma or GED

Job description

Description

Primary Purpose

The EVS Attendant is responsible for performing cleaning duties, as directed by the Environmental Services Supervisor, throughout the property.

Principal Duties & Responsibilities

• Consistently offer professional, friendly and engaging service and exceed guest expectations.
• Follow all departmental and policies and procedures, including safety and sanitation policies.
• Maintain the highest standards to ensure the quality and cleanliness in the casino, public areas, offices, restrooms and other required areas.

Required for All Jobs

• Performs other job-related duties as requested.
• Proof of eligibility to work in the United States.

Education

• High School Diploma or GED - Preferred

Work Experience

6+ Months of Prior Relevant Experience General cleaning or customer-facing experience - Required

Additional Requirements

General cleaning experience in a similar resort or hospitality environment - Preferred

Knowledge, Skills and Abilities

KSAs

• Ability to effectively communicate in English, in both written and verbal forms.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
• Maintain a professional, neat and well-groomed appearance adhering to company standards.

Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Frequently

• Balancing
• Bending
• Carrying 10 pounds
• Clear speech - simple
• Climbing
• Distant vision
• Flexibility - upper body
• Flexibility - lower body
• Hearing/Listening
• Kneeling
• Lifting 10 pounds
• Near vision
• Normal vision
• Pushing/Pulling
• Sitting
• Standing - 5 hours minimum
• Stooping
• Walking

Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Frequently

• Communication - verbal
• Confined area
• Contacts - works alone
• Contacts - works with others
• Exposure to dust / dirt
• Exposure to fumes / odors
• Fast pace
• Hazardous conditions - Chemicals
• Indoors
• Noise levels - low to moderate
• Office conditions
• Smoke
• Wet/Humid

Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Frequently

• Analytical
• Comprehension
• Crisis incidents
• Customer service
• Decision making
• Fatigue
• High pressure
• Judgment
• Long hours
• Math skills - basic
• Memorization
• Organization
• Perception
• Reading - simple
• Repetition
• Safety hazards
• Tight deadlines
• Writing - simple