Attendant - Driving

SP+; Illinois; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to enhance the parking experience through exceptional customer service and operational efficiency. In this role, you will guide customers to available spaces, assist with vehicle location, and maintain safety standards within the facility. This position offers a dynamic work environment where every day presents new challenges and opportunities to make a positive impact. Join a forward-thinking company that values your contributions and provides comprehensive benefits, including medical and retirement plans, while you help transform the parking landscape with innovative solutions.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Qualifications

• Valid state driver’s license and acceptable driving record required.
• Ability to read, write, and comprehend instructions and currency.

Responsibilities

• Direct incoming customers to available parking spaces for a seamless experience.
• Write and issue violation warnings and patrol parking levels as needed.
• Assist customers in locating their parked vehicles.

Skills

Customer Service

Communication Skills

Driving Skills

Problem Solving

Attention to Detail

Education

High School Diploma or Equivalent

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

What you’ll do

• Deliver on Our Promise by ensuring every moment matters for our clients by providing assistance when needed and communicating proactively.
• Direct incoming customers to available parking spaces for a seamless parking experience.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies; patrol transient and reserved parking levels as needed.
• Provide assistance to customers that have forgotten where they parked their vehicle.
• Responsible for being at work every scheduled day, on time and in uniform.
• Control traffic at entrances and exits as needed.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Communicate debris, water, oil spills and etc. to garage office.
• Substitute for Valets when necessary, if authorized.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage to assist customers in a seamless transportation experience.
• Assist Facility Manager with other duties as needed.

Qualifications

What you need

• A valid state driver’s license, current address, and acceptable driving record.
• The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.
• Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).
• Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
• The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
• The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
• The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Salary Range: $21-$28/hr (+ tips)

This role is eligible to earn tips in addition to the posted hourly rate.

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail]. We are here to assist you.

Location: US-IL-CHICAGO