Attendant - Brick'd

Hard Rock Hotel & Casino Ottawa; Tejon (NM); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Casino Tejon is seeking a team member to support dining operations, handle sales transactions, buss tables, and maintain a clean, sanitary workspace in the Employee Dining Room. The role includes retrieving warehouse orders and supporting daily service.

Two months of on-the-job training is typical; candidates must pass background and drug screenings and be available for holidays and weekends. Demonstrated customer service and basic math skills are essential.

Qualifications

• Two months of on-the-job training.
• Must obtain and maintain valid licenses / certifications per Federal, State.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be able to work holidays and weekends, as well as flexible shifts.

Responsibilities

• Creates an atmosphere that induces guests to choose Hard Rock Casino Tejon for gaming entertainment and mentors team members to provide superior guest service.
• Replenishes and garnishes food on the cafeteria line as necessary.
• Serves food as necessary.
• Maintains a neat and sanitary appearance of assigned work area, serving utensils and equipment.
• Ensures all dishware, utensils and equipment are cleaned and stored properly at the end of shift.
• Ensures stock from warehouse is stored properly in a timely manner.
• Attends and participates in meetings, completes follow-up as assigned.
• Performs work regularly and predictably.

Skills

Customer service

Communication

Math skills

Education

Two months on-the-job training

Tools

Cash register

Credit card machines

Calculator

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description:

The incumbent in this position is responsible for all sales transactions, bussing tables, cleaning, sweeping, and mopping the surrounding tables and areas as well as retrieving any warehouse orders as needed for the EDR (Employee Dining Room).

Responsibilities

• Creates an atmosphere that induces guests to make Hard Rock Casino Tejon their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.

• Replenishes and garnishes food on the cafeteria line as necessary.

• Serves food as necessary.

• Maintains a neat and sanitary appearance of assigned work area, serving utensils and equipment.

• Ensures all dishware, utensils and equipment are cleaned and stored properly at the end of shift.

• Ensures all unused food items are stored properly.

• Maintains work area in a safe condition, taking care of spills and other hazards as necessary.

• Ensures that stock delivered from warehouse is put away in proper storage areas in a timely manner.

• Ensures that Team Dining Room is cleaned and maintained throughout shift.

• Attend and participate in meetings, completing follow-up as assigned.

• Perform work regularly and predictably.

• Responsible for cleaning and sanitizing work and public spaces.

• Other duties as assigned.

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

• This knowledge and these abilities are typically acquired through two months of on-the-job training.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

• Must obtain and maintain valid licenses / certifications per Federal, State.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be able to work holidays and weekends, as well as flexible shifts.

KNOWLEDGE OF:

• Excellent customer service skills.
• Basic mathematical skills.

ABILITY TO:

• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Be flexible to work varying shifts and time schedules as needed.
• Ability to communicate effectively with all levels of employees and guests.
• Ability to restock needed materials and retrieve dropped items.
• Use a cash register.
• Distinguish between different denominations of currency and make correct change.
• Read ticket totals, total credit vouchers and log checks.
• Use machines and equipment including, but not limited to: include cash register system, credit card machines, and calculator.