Attendant - Brick'd

Hard Rock Casino Tejon; Mettler (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Hard Rock Casino Tejon is seeking an energetic team member for the Employee Dining Room support role. You will perform sales transactions, bussing tables, cleaning duties, and assist with warehouse orders for the EDR while maintaining a clean, safe work environment.

The position emphasizes guest service, teamwork, and reliability, with a requirement to pass background and drug screenings and to work holidays and weekends. Training is on-the-job and no prior experience is required.

Qualifications

• Must have excellent customer service skills.
• Must be able to communicate effectively with guests and team members.
• Demonstrate flexibility and ability to work varying shifts.
• Strong basic math and numerical handling skills.

Responsibilities

• Create an atmosphere that encourages guests to choose Hard Rock Casino Tejon for entertainment and provide guest service.
• Replenish and garnish food on cafeteria lines as needed and serve when required.
• Maintain a neat, sanitary work area and properly clean serving utensils and equipment.
• Ensure all dishware, utensils and equipment are cleaned and stored after use.
• Store unused food items properly and keep storage areas organized and safe.

Skills

Customer service

Communication

Flexibility

Teamwork

Tools

Cash register

Credit card machines

Calculator

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description

The incumbent in this position is responsible for all sales transactions, bussing tables, cleaning, sweeping, and mopping the surrounding tables and areas as well as retrieving any warehouse orders as needed for the EDR (Employee Dining Room).

Responsibilities

• Creates an atmosphere that induces guests to make Hard Rock Casino Tejon their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Replenishes and garnishes food on the cafeteria line as necessary.
• Serves food as necessary.
• Maintains a neat and sanitary appearance of assigned work area, serving utensils and equipment.
• Ensures all dishware, utensils and equipment are cleaned and stored properly at the end of shift.
• Ensures all unused food items are stored properly.
• Maintains work area in a safe condition, taking care of spills and other hazards as necessary.
• Ensures that stock delivered from warehouse is put away in proper storage areas in a timely manner.
• Ensures that Team Dining Room is cleaned and maintained throughout shift.
• Attend and participate in meetings, completing follow-up as assigned.
• Perform work regularly and predictably.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

• This knowledge and these abilities are typically acquired through two months of on-the-job training.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

• Must obtain and maintain valid licenses / certifications per Federal, State.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be able to work holidays and weekends, as well as flexible shifts.

Knowledge Of

• Excellent customer service skills.
• Basic mathematical skills.

Ability To

• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Be flexible to work varying shifts and time schedules as needed.
• Ability to communicate effectively with all levels of employees and guests.
• Ability to restock needed materials and retrieve dropped items.
• Use a cash register.
• Distinguish between different denominations of currency and make correct change.
• Read ticket totals, total credit vouchers and log checks.
• Use machines and equipment including, but not limited to: include cash register system, credit card machines, and calculator.