Attendance & Disciplinary Compliance Supervisor

Worldwide Flight Services (WFS); Dallas (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Worldwide Flight Services (WFS) seeks an Administrative Controls Supervisor to oversee attendance compliance and disciplinary actions, ensuring fair application of policies and legal adherence across the workforce.

In this role you will partner with HR and leadership to address attendance issues, monitor trends, and administer incentive programs while maintaining accurate records and reporting to support operational efficiency.

Qualifications

• Three years of experience in Operations, workforce management, human resources or a related administrative role.
• Proficiency in HRIS, AOD, timekeeping, or workforce management systems.
• Strong Microsoft Office and Adobe skills (SharePoint, Excel, Word, Outlook).
• Excellent organizational and record-keeping skills.
• High attention to detail and accuracy.
• Strong analytical and reporting skills.

Responsibilities

• Oversee and maintain accurate employee attendance records, including absences, tardiness, and leave usage.
• Administer the organization's attendance point system, ensuring timely and consistent updates.
• Monitor attendance trends and identify patterns of concern or policy violations.
• Partner with HR and leadership to address attendance issues proactively.
• Develop attendance incentive programs to encourage positive attendance behaviors.
• Enforce company attendance and conduct policies through consistent disciplinary actions.
• Issue and track corrective actions, including verbal warnings, written warnings, final warnings and escalated termination measures.
• Ensure disciplinary actions are documented accurately and in accordance with company policies and employment laws.
• Obtain approval from Human Resources on appropriate disciplinary procedures for attendance incidents.
• Ensure adherence to company policies, labor laws, and regulatory requirements related to attendance and discipline.
• Conduct audits of attendance records and disciplinary actions for accuracy and consistency.
• Partner with Human Resources to ensure employees' FMLA and accommodation requests are processed officially.
• Ensure employees on the job injuries (OJI) are coded appropriately in system.
• Create attendance tracking methods to monitor next steps in attendance disciplinary measures.
• Generate regular reports on attendance metrics, point system status, and disciplinary actions.
• Analyze data to identify trends, risks, and opportunities for improvement.
• Provide recommendations to leadership to improve attendance management and employee accountability.
• Serve as a subject matter expert for attendance policies and disciplinary procedures.
• Train supervisors and managers on attendance tracking systems and disciplinary processes.
• Address employee inquiries regarding attendance, points, and corrective actions.
• Collaboration with HR on escalated employee relations issues.

Skills

Analytical skills

Reporting

Attention to detail

Organizational skills

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

HRIS

AOD

Timekeeping systems

SharePoint

Excel

Word

Outlook

Job description

Worldwide Flight Services (WFS) seeks an Administrative Controls Supervisor to oversee attendance compliance and disciplinary actions, ensuring fair application of policies and legal adherence across the workforce.

In this role you will partner with HR and leadership to address attendance issues, monitor trends, and administer incentive programs while maintaining accurate records and reporting to support operational efficiency.