ATM/VISA Operations & Reports Specialist

SDCCU; San Diego (CA); Presencial; USD 32.000 - 38.000; Jornada completa

Descripción de la vacante

SDCCU is seeking a Card Operations Report Specialist in San Diego to ensure timely processing of operational reports for ATM/VISA activities and ledger reconciliation. You will collect data, prepare structured card payment reports, and support department projects while maintaining high service standards.

The role requires strong written and verbal communication, basic math and accounting knowledge, and the ability to handle pressure.

Formación

• High school diploma or equivalent.
• Six months experience in a Financial Institution preferred.
• Excellent written and verbal communication skills.
• Basic mathematics and accounting principles.
• Excellent interpersonal skills.
• Ability to work under pressure.
• Knowledge of basic office procedures.
• VISA & ATM knowledge preferred.

Responsabilidades

• Maintain general ledgers associated with all card operations including fraud and disputes.
• Prepare daily, weekly and monthly payment related reports.
• Research and resolve ATM transaction exceptions using various applications.
• Complete daily operational audits related to general ledgers, letters, and other regulatory requirements.
• Maintain and assist credit union staff related to all Instant Issue programs and applications including plastic card inventory and reconciliation.
• Analyze and communicate information relating to ATM/VISA fraud trends effectively with credit union staff and members.
• Answer calls regarding credit and debit card transactions, card ordering, and card dispute claims.
• Assist members and staff with various VISA related requests including reward program incentives and research as needed.
• Support management with department projects and special assignments as needed.

Conocimientos

Communication skills

Mathematics

Interpersonal skills

Work under pressure

Office procedures knowledge

VISA & ATM knowledge

Financial institution experience (6 mo

Educación

High school diploma or equivalent

Descripción del empleo

SDCCU is seeking a Card Operations Report Specialist in San Diego to ensure timely processing of operational reports for ATM/VISA activities and ledger reconciliation. You will collect data, prepare structured card payment reports, and support department projects while maintaining high service standards.

The role requires strong written and verbal communication, basic math and accounting knowledge, and the ability to handle pressure.