ATM Manager

Balance Innovations; New York (NY); On-site; USD 88,800 - 111,000; Full time

Job summary

Balance Innovations is seeking an experienced ATM Manager II in New York City. This role involves managing drivers and operating the facility, ensuring safety and efficiency across numerous ATMs and routes.

The ideal candidate will have at least 3 years of operations experience in logistics, a valid Class B driver's license, and strong leadership skills while maintaining high ethical standards.

The position offers a salary between $88,800 and $111,000 annually, reflecting your experience and skills.

Qualifications

• Minimum of 3 years operations experience in transportation and/or logistics.
• Minimum of 1 year supervisory experience.
• Minimum of Class B with air‑brakes driver’s license.
• Satisfy all applicable Department of Transportation requirements.
• Minimum of 21 years of age.
• A valid firearms permit or ability to pass applicable firearms licensing requirements.
• A valid guard card or ability to obtain a guard card.
• Able to lift at least 50 pounds.

Responsibilities

• Manage the ATM Logistics team members at one of the market locations.
• Ensure ATM route logistics efficiency through appropriate interaction with market employees.
• Leverage systems, equipment and process redesign for continuous improvement.
• Maintain a safe and secure environment.
• Provide quality customer service.
• Establish and maintain accountability at the front line.
• Uphold high ethical standards and protect Brink’s reputation.

Skills

Strong consultative skills

Analytical skills

Problem-solving skills

Interpersonal skills

Communication skills

Presentation skills

Education

Bachelor’s Degree

Job description

Pay Range: $88,800.00 - $111,000.00 USD Annual

Job Summary

The ATM Manager II is responsible for managing drivers, messengers and guards and operating the facility, typically including up to 20 routes or more than 1,200 ATMs. This position assists the General Manager in ensuring the secure, safe and efficient functioning of an armored car operation. The incumbent drives the execution of the business, motivates team members to achieve the best results, and directs continuous process improvement. This position leads a dedicated team of ATM employees and requires extensive coordination with other on‑site operations in an armed environment, enforcing rules to protect the premises and property of Brink’s and its customers as well as the safety of all persons on site.

Key Responsibilities

• Manage the ATM Logistics team members at one of the market locations.
• Ensure ATM route logistics efficiency through appropriate interaction with market employees and route analysis.
• Ensure ATM data is entered and balanced in the BIM system.
• Maintain a safe and secure environment with the goal of ensuring the safety of all employees.
• Leverage systems, equipment and process redesign to drive continuous improvement in cost, quality and efficiency.
• Maintain and provide quality customer service.
• Secure inventories by executing controls and ensuring strict compliance with security procedures; proactively reduce risk exposure and implement measures to reduce worker’s compensation injury costs and security losses.
• Establish and maintain accountability at the front line of the market; schedule and develop staff; maintain a positive employee‑relations work environment while fostering a cooperative team atmosphere of employee engagement.
• Maintain the highest level of integrity, dignity and standards both internally and externally; uphold high ethical standards and protect Brink’s reputation by delivering high‑quality, reliable programs and services.

Minimum Qualifications

• Minimum of 3 years operations experience in transportation and/or logistics.
• Minimum of 1 year supervisory experience.
• Minimum of Class B with air‑brakes driver’s license.
• Satisfy all applicable Department of Transportation requirements.
• Minimum of 21 years of age.
• A valid firearms permit or ability to pass applicable firearms licensing requirements.
• A valid guard card or ability to obtain a guard card or any other required licenses.
• Able to lift at least 50 pounds.

Preferred Qualifications

• 5+ years ATM operations and claims experience.
• Previous experience as an armored car driver.
• Knowledge of route analysis and logistics.
• Knowledge of lean/process improvement methodologies.
• Knowledge of budgeting and planning experience.
• Bachelor’s Degree.

Professional Skills

• Strong consultative, analytical and problem‑solving skills.
• Excellent interpersonal, communication and presentation skills.

Equal Employment Opportunity Statement

Brink’s, Incorporated is an Equal Opportunity /Affirmative Action Employer and is committed to maintaining a drug‑free workplace.