ATM Implementations Lead | Client-Facing Tech & Projects

Infinite Computer Solutions

Berkeley Heights (NJ)

On-site

USD 52,000 - 66,000

Full time

2 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Infinite Computer Solutions is seeking an Installations Coordinator to serve as the primary contact for ATM installations and related activities. The role works with the ATM Implementations team to coordinate planning, data configurations, staging, and live support for Fiserv ATM clients.

The ideal candidate will have strong communication skills, a technical background in networking, and the ability to multi-task and meet deadlines.

Qualifications

Bachelor’s degree preferred or relevant work experience.
Experience in technical role supporting or coordinating customer configurations.
Knowledgeable in Networking principles.
Experience in Banking, EFT or Transaction Processing Preferred.

Responsibilities

Directly interfaces with Customers, Vendors and internal resources to manage Implementation activities & needs of Fiserv ATM clients.
Participates in ATM related activities from preliminary planning stages until completion of an Implementation project.
Manage projects and associated task plans built to the clients’ boarding requirements.
Review client specifications and input data configurations into online tools and work management systems.
Stage terminals for implementation and monitor during bring live to ensure project success.
Investigate and resolve technical issues related to the ATM during implementation.
Champion client issues for resolution by coordinating with various departments.
Escalate issues to the Project Manager or Management when necessary.
Interface effectively and professionally with clients and internal staff to meet clients’ expectations.
May work beyond scheduled hours, including weekends as needed.