ATM Field Tech: Troubleshoot, Repair & Maintain

Talentify; Washington (District of Columbia); On-site; USD 48,000 - 72,000; Full time

Job summary

Talentify is seeking a Field Service Technician to service and maintain ATMs in the Washington, DC area. You will be trained to troubleshoot, service, and support Client equipment, representing the brand on-site.

The role emphasizes hands-on maintenance, adherence to safety procedures, and timely reporting. A high school diploma and basic tools are required; associate degree is preferred.

Qualifications

• High School Diploma or equivalent (0–1 years experience).
• Reliable transportation.
• An Android smartphone to receive work orders and access support documentation.
• Basic electrical and mechanical aptitude, skillset, and knowledge.
• Good problem-solving skills, able to learn quickly and work under pressure.

Responsibilities

• Perform minor maintenance, repairs, and component replacement at the module level.
• Maintains parts inventory and related records.
• Provides status reports throughout the service repair.
• Diagnose problems based on the information provided in the call and through the error logs on the ATM.
• Responsible for ownership of customer issues until resolution according to SLA agreements.
• Practices security safety procedures when working with ATM's and or within financial institution.
• Complete Client specific Training and certifications.
• Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.

Skills

Electrical aptitude

Mechanical aptitude

Problem-solving

Time management

Reliability

Communication

Education

High School Diploma or equivalent

Associate degree preferred

Tools

Android smartphone

Flathead screwdriver

Phillips screwdriver

Basic hand tools

Job description

Talentify is seeking a Field Service Technician to service and maintain ATMs in the Washington, DC area. You will be trained to troubleshoot, service, and support Client equipment, representing the brand on-site.

The role emphasizes hands-on maintenance, adherence to safety procedures, and timely reporting. A high school diploma and basic tools are required; associate degree is preferred.