ATM Field Service Technician | Troubleshooter & Maintainer

Talentify; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Talentify is seeking a Field Service Technician to service ATMs in Austin, TX. You will represent the Talentify brand, perform routine maintenance, diagnose issues from calls and error logs, and ensure issues are resolved in line with SLA requirements.

This role requires basic electrical and mechanical aptitude, a high school diploma or equivalent, reliable transportation, and a willingness to travel. Training will be provided to troubleshoot, repair, and maintain ATMs.

Qualifications

• High School Diploma or equivalent.
• Associate degree preferred.
• Basic electrical and mechanical aptitude.
• Good problem-solving skills.

Responsibilities

• Perform minor maintenance, repairs, and component replacement at the module level.
• Maintains parts inventory and related records.
• Provides status reports throughout the service repair.
• Diagnose problems based on the information provided in the call and through the error logs on the ATM.
• Responsible for ownership of customer issues until resolution according to SLA agreements.
• Practices security safety procedures when working with ATMs and/or within financial institutions.
• Complete Client specific Training and certifications.
• Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.

Skills

Electrical aptitude

Mechanical aptitude

Problem-solving

Flexible schedule

Education

High School Diploma or equivalent

Associate degree (preferred)

Tools

Flat-head screwdriver

Phillips screwdriver

General hand tools

Job description

Talentify is seeking a Field Service Technician to service ATMs in Austin, TX. You will represent the Talentify brand, perform routine maintenance, diagnose issues from calls and error logs, and ensure issues are resolved in line with SLA requirements.

This role requires basic electrical and mechanical aptitude, a high school diploma or equivalent, reliable transportation, and a willingness to travel. Training will be provided to troubleshoot, repair, and maintain ATMs.