ATM Field Service Technician – On-Call

Cash Depot; Jacksonville (FL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Profit sharing

Medical, Dental & Vision

Life Insurance & Short-Term Disability

Paid Holidays and PTO

401(k) with Company Match

Job summary

Cash Depot in Jacksonville, FL seeks a Field Service Technician to install and maintain ATMs and Air/Vac equipment across Jacksonville, FL. This full-time role involves local travel and on-site work.

Responsibilities include cash replenishment, coordinating with dispatch, completing required paperwork, and upholding uptime and customer service standards. Benefits include profit sharing, health coverage, and a 401(k).

Qualifications

• High School Degree / GED.
• Valid driver’s license, clean driving record, and ability to be insured.
• Ability to drive a vehicle over 50% of the shift.
• Ability to work in a safe manner when lifting and performing tasks associated with position.
• Experience in trouble shooting or electro mechanical work.
• Ability to follow the Field Service Handbook.
• Excellent communication skills, written/verbal with internal and external contacts.
• Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver.
• Ability to adapt to change in the workplace or assignment of duties.

Responsibilities

• Install, convert, repair and remove ATMs, Air/Vac, and other equipment and Cash Depot products.
• Perform cash replenishment and coin removal, as scheduled and requested.
• Partner with the territory dispatcher to execute dispatch request as scheduled and requested.
• Complete tasks as assigned by supervisor or applicable Cash Depot staff members.
• Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner.
• Perform administrative paperwork in a complete, accurate and timely manner.
• Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers.
• Assist other technicians and help train or perform ride along training, as needed.
• Must follow all security procedures and policies.

Skills

Excellent communication skills

Organized

Multi-tasker

Problem-solver

Team player

Education

High School Degree / GED

Job description

Cash Depot in Jacksonville, FL seeks a Field Service Technician to install and maintain ATMs and Air/Vac equipment across Jacksonville, FL. This full-time role involves local travel and on-site work.

Responsibilities include cash replenishment, coordinating with dispatch, completing required paperwork, and upholding uptime and customer service standards. Benefits include profit sharing, health coverage, and a 401(k).