ATM Field Service Technician: Hands-On & Employee-Owned

NuSource; Minneapolis (MN); On-site; USD 52,000 - 77,000; Full time

Benefits offered by this job

401k with match

PTO & holidays

Medical / Dental / Vision

Life and disability insurance

Supplemental insurance

Clothing allowance

Job summary

NuSource in Minnesota is hiring an ATM Field Service Technician to install, service, and maintain security and ATM equipment at client sites. You will diagnose issues, perform preventive maintenance, and ensure systems operate within contract specifications.

The role requires low voltage wiring, IP video knowledge, and the ability to pass background checks and DMV records; a valid driver’s license is essential. This is a full-time on-site position with strong growth opportunities.

Qualifications

• Troubleshooting knowledge for low voltage & basic electronic systems.
• Analog and IP video knowledge.
• Security Alarm wiring, device installation & programming experience.
• Proficiencies with Windows 10 & Microsoft Office Products.
• Ability to pass background check, drug test and DMV record check.
• HS Diploma
• Driver’s license

Responsibilities

• Provide a world class customer experience!
• Perform low voltage job duties such as wiring, mounting and setup of electronic security installations (Video Surveillance, Access Control Systems, Security Alarm Systems, Phone Entry Systems, etc.)
• Service access control, video surveillance, security alarm, pneumatic systems, drive through audio systems, locks, and keys.
• Install and service customer ATM banking equipment.
• Diagnose hardware and software problems and complete needed repair and resolution
• Complete preventative maintenance check-ups as defined by maintenance contract
• Complete site surveys as necessary to validate conditions in support of project bids and proposals
• Document/complete all fields and call notes via electronic applications for each service call
• Communicate activity and status to manager, dispatch, customer and others as needed
• Maintain company van and tools in good working order (company expense)
• Interact with customer in a professional and proficient manner

Skills

Troubleshooting low voltage

Analog and IP video knowledge

Security alarm wiring & installation

Windows 10 & Office proficiency

Background check & DMV pass

Driver’s license

Low voltage cabling experience

Access control experience

Door hardware experience

IP data networks understanding

Electronics/Low Voltage training

Education

HS Diploma

Associate Degree in Electronics or Low Voltage

2 Year Associates Degree in Techfield

Job description

NuSource in Minnesota is hiring an ATM Field Service Technician to install, service, and maintain security and ATM equipment at client sites. You will diagnose issues, perform preventive maintenance, and ensure systems operate within contract specifications.

The role requires low voltage wiring, IP video knowledge, and the ability to pass background checks and DMV records; a valid driver’s license is essential. This is a full-time on-site position with strong growth opportunities.